1. tomo63's Avatar
    Only takes pics from front facing camera.
    Will not show a screen when set to main back camera.
    A date with the apple Genius Bar and only six hours old.
    09-19-2014 05:37 PM
  2. pr1nce's Avatar
    Unfortunately it happens. Good luck!
    09-19-2014 05:38 PM
  3. kataran's Avatar
    Sorry to hear this as a current member I know you checked that the camera lens is not blocked also does it at least snap a black photo
    09-19-2014 05:50 PM
  4. PeltFrelken's Avatar
    Move your thumb out of the way.
    Sorry, that was mean.

    Just make a Genius Bar appt. I bet they try to get you a new one, pronto.
    09-19-2014 05:52 PM
  5. calebt's Avatar
    That's the kind of luck I would have, feel your pain hope you get it sorted out quick.


    Sent from my iPhone 5s using Tapatalk
    09-19-2014 05:54 PM
  6. tomo63's Avatar
    Nothing on or near lense. If you try to snap a picture against the blurred screen the app freezes up. You can exit and re-launch and then flip to the front facing camera which is operable and takes photos. Will have to sit tight for some time as the store will probably not have replacement stock for a long time. Worth a call out to them once the initial roll out weekend is over.
    09-19-2014 05:55 PM
  7. candy jar's Avatar
    Sorry to hear. Guess i better try out the camera... haven't gotten that far yet...
    09-19-2014 05:55 PM
  8. kataran's Avatar
    Nothing on or near lense. If you try to snap a picture against the blurred screen the app freezes up. You can exit and re-launch and then flip to the front facing camera which is operable and takes photos. Will have to sit tight for some time as the store will probably not have replacement stock for a long time. Worth a call out to them once the initial roll out weekend is over.
    We are all feeling for you sounds like a serious camera fail
    09-19-2014 06:06 PM
  9. tomo63's Avatar
    No worries. Genius Bar appoint for Sunday am. Enjoy your phones when you get them.
    09-19-2014 06:07 PM
  10. EmceeGeek's Avatar
    Make an appt with the Genius Bar!
    09-19-2014 06:52 PM
  11. Designed4Him's Avatar
    Ohh that sucks
    09-19-2014 06:52 PM
  12. ajw2495's Avatar
    Same thing here!
    09-20-2014 09:02 AM
  13. tomo63's Avatar
    I wonder if there will be a flock of these coming back. A simple QC issue maybe
    09-20-2014 10:11 AM
  14. tomo63's Avatar
    Found this on apple support. Probably a small number having this hardware issue.

    DSmiddy46
    Sep 20, 2014 2:44 AM
    Re: iphone 6 camera not working
    in response to ryanmsur
    I had the same issue when my new one arrived yesterday and have just been in to an Apple store this morning, after a couple of quick tests they replaced the phone, they said its actually a logic board fault that caused it.

    Mine is an iPhone 6 64GB
    09-20-2014 02:55 PM
  15. itsgusmetropolo's Avatar
    My 6 had a problem in the camera too. Slow mo videos were flashing. I went to the Apple Store and a Genius bar guy helped me without an appointment, he tried to restore but the restore failed and the device was in infinite loop. He said "I won't try to make your phone work. It should be working right away" and got me a new one at the same time. Go there and they will replace with no problem.

    Good thing I got to unbox and setup the phone twice 😂
    09-20-2014 03:15 PM
  16. tomo63's Avatar
    Thanks. I have a Genius Bar appoint for six pm. Hope they can swap it out. Nice phone.
    09-20-2014 03:18 PM
  17. JakePleasants's Avatar
    You should get a new one without a problem. Apple stores always hold back some of the units for replacements for defective devices.
    09-20-2014 03:33 PM
  18. tomo63's Avatar
    Good news. Looks busy. Wife just walked by. I'm the anxious type.

    09-20-2014 03:53 PM
  19. Peligro911's Avatar
    My friend had a defective screen on his 6 had a line down the screen Apple swapped it for a new one .. I laughed at him cause he pre ordered and still had to go to Apple lol


    Sent from my iPhone using Tapatalk
    09-20-2014 04:21 PM
  20. TheRewardisCheese's Avatar
    Camera was the first thing I checked when I turned it on for the first time. As others have said, Apple should replace it for you no questions asked, and they are usually very good at earmarking a certain amount of stock for replacements, even on launch day.
    09-20-2014 09:00 PM

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