08-04-2016 06:20 PM
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  1. splyle65's Avatar
    splyle65
    Any time my phone reboots or is shut off, a majority of the apps disappear. I go back into App Store and Purchased, they are there and I need to download again. Any info I had - logins, etc - is still there and some of them even go right back into the folders I had them in. Happens frequently.

    Any ideas?

    Thanks
    07-30-2016 05:45 PM
  2. WolfBanner87's Avatar
    WolfBanner87
    Is your phone jailbroken?
    08-02-2016 06:27 PM
  3. splyle65's Avatar
    splyle65
    No, not jailbroken
    08-02-2016 08:32 PM
  4. judgetom's Avatar
    judgetom
    Originally Posted by splyle65
    Any time my phone reboots or is shut off, a majority of the apps disappear. I go back into App Store and Purchased, they are there and I need to download again. Any info I had - logins, etc - is still there and some of them even go right back into the folders I had them in. Happens frequently.

    Any ideas?

    Thanks
    Seems like a hardware failure. Go to the next Apple Store to the Genius Bar. They will check your device
    08-04-2016 06:20 PM
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