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  1. prettyfacejessy's Avatar
    Apple has finally announce a replacement program for "touch disease" ... they are also reimbursing customers that were affected and paid for repair.
    11-17-2016 07:44 PM
  2. Swapnil Vartak's Avatar
    Wait..I don't get it..Is the repair free or do we have to pay for it. What will Apple reimburse? My device is out of warranty and I am not on Apple Care.
    11-18-2016 10:27 AM
  3. returnmyjedi's Avatar
    "The reimbursement amount will equal the difference between the price you paid for the original service to your iPhone 6 Plus and the $149 service price."

    It'll be $149 whether it's in warranty or not. If you've already forked out say $249 to get it fixed then Apple will reimburse you $100. I'm slightly perturbed by Apple's insistence that this is caused by dropping the phone. Mine started exhibiting the signs of touch disease and I'd never dropped it (I was lucky enough to have the phone replaced for free by my network). iFixit are also questioning whether the issues are related to physical damage.

    Posted via the iMore App
    Last edited by returnmyjedi; 11-20-2016 at 01:37 AM.
    11-19-2016 01:56 AM
  4. anon(9419666)'s Avatar
    It a design flaw on the iPhone 6, the flexing on the phone cause one of the chips be damaged. This problem is resolved on the iPhone 6s and 7.
    11-19-2016 02:05 AM
  5. Swapnil Vartak's Avatar
    Seems like they are not acknowledging it as a design or manufacturing flaw but squarely blaming it on the users misuse...and the cost of repair is ridiculous...
    11-19-2016 03:22 AM
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