04-14-2016 10:04 PM
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  1. roughrider123's Avatar
    roughrider123
    hello, I am on ios 9.30 and can't get on to the app store or open any pages with safari, is it because of the latest update?
    04-14-2016 09:23 PM
  2. Rob Phillips's Avatar
    Rob Phillips
    Originally Posted by roughrider123
    hello, I am on ios 9.30 and can't get on to the app store or open any pages with safari, is it because of the latest update?
    Yes. Download the latest iOS update, 9.3.1, and it should fix your issue.
    04-14-2016 09:25 PM
  3. roughrider123's Avatar
    roughrider123
    Ok will try right now will let you know Thanks
    04-14-2016 09:29 PM
  4. Rob Phillips's Avatar
    Rob Phillips
    Originally Posted by roughrider123
    Ok will try right now will let you know Thanks
    You're welcome
    04-14-2016 09:31 PM
  5. roughrider123's Avatar
    roughrider123
    I just took a look and I am already on 9.3.1
    04-14-2016 09:41 PM
  7. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by roughrider123
    I just took a look and I am already on 9.3.1
    Do you use an ad blocker? If so, some sites won't load with those enabled. If that may be the case, you might have to go into Settings > Safari > and toggle the ad blocker off while you visit that site. It's what I do.
    Rob Phillips and roughrider123 like this.
    04-14-2016 09:51 PM
  8. Rob Phillips's Avatar
    Rob Phillips
    Originally Posted by roughrider123
    I just took a look and I am already on 9.3.1
    Have you tried resetting your phone?
    roughrider123 likes this.
    04-14-2016 09:51 PM
  9. roughrider123's Avatar
    roughrider123
    I just did a hard reboot and I can now get safari working and the app store, thanks for the help guys
    Rob Phillips likes this.
    04-14-2016 10:00 PM
  10. Rob Phillips's Avatar
    Rob Phillips
    Originally Posted by roughrider123
    I just did a hard reboot and I can now get safari working and the app store, thanks for the help guys
    You're welcome, again
    04-14-2016 10:04 PM
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