1. sunnysideup22125's Avatar
    I was looking at my phone today and noticed the back camera lens is either badly scratched or cracked. Not sure when it happened but I was wondering is this something the  store repairs? If so what's the cost?

    Currently it doesn't appear to affect picture quality at this point it just annoys me every time I look at it.
    01-12-2016 06:35 PM
  2. Just_Me_D's Avatar
    Maybe. Just call the nearest Apple Store and make an inquiry.
    01-12-2016 07:30 PM
  3. kataran's Avatar
    If it doesn't show up in your photos it can't possible be cracked.

    Have you tried and clean the lens with a soft cloth?

    Taking it to an  store and getting there opinion on the matter wouldn't be a bad idea
    comiken205 likes this.
    01-12-2016 07:33 PM
  4. sunnysideup22125's Avatar
    If it doesn't show up in your photos it can't possible be cracked.

    Have you tried and clean the lens with a soft cloth?

    Taking it to an  store and getting there opinion on the matter wouldn't be a bad idea
    Maybe it's just a deep scratch...I can feel it when I run my nail over it. Yeah I may do that...I miss the days when you could just stroll in and get an appointment. I checked my app and the earliest available appt at my local store is Saturday.

    I just figured I can't be the only person this has happened too and someone may have some info if repair is possible or not.
    01-12-2016 07:53 PM
  5. sunnysideup22125's Avatar
    Maybe. Just call the nearest Apple Store and make an inquiry.
    I made an appointment and went in today...they swapped out my phone. She said it could just be a stress fracture and that my phone was in otherwise perfect condition. So no charge.
    01-13-2016 11:11 PM
  6. kataran's Avatar
    I made an appointment and went in today...they swapped out my phone. She said it could just be a stress fracture and that my phone was in otherwise perfect condition. So no charge.
    Glad to hear it
    01-14-2016 07:25 AM
  7. Just_Me_D's Avatar
    I made an appointment and went in today...they swapped out my phone. She said it could just be a stress fracture and that my phone was in otherwise perfect condition. So no charge.
    Great! That's why I like dealing with Apple...
    01-14-2016 07:44 AM
  8. robertk328's Avatar
    I made an appointment and went in today...they swapped out my phone. She said it could just be a stress fracture and that my phone was in otherwise perfect condition. So no charge.
    Nice!
    01-14-2016 07:46 AM
  9. sunnysideup22125's Avatar
    I forgot how awesome they can be about replacing their phones. I assumed because it was a crack to glass that I was going to be SOL so I really was pleasantly surprised when they just swapped it out. I was in and out in 10 minutes.

    Side note I'm convinced this new phone is like way faster and not laggy like my old phone...Maybe it's all in my head
    01-14-2016 12:07 PM

Similar Threads

  1. Where is the camera shutter sound on the iPhone 6s Plus?
    By iMore Question in forum Ask a Question
    Replies: 4
    Last Post: 03-27-2016, 03:57 PM
  2. What camera app do you guys use? Any recommendations?
    By thatiPhoneUser34 in forum iPhone 6s Plus
    Replies: 26
    Last Post: 02-07-2016, 05:02 PM
  3. Can I get some help choosing a camera app?
    By t0n1zz in forum iPhone Apps & Games
    Replies: 2
    Last Post: 01-11-2016, 05:07 PM
  4. Where can I take my Macbook to fix a cracked screen?
    By iMore Question in forum MacBook
    Replies: 1
    Last Post: 01-10-2016, 08:59 PM
  5. How do I turn the camera off on my Macbook?
    By iMore Question in forum MacBook
    Replies: 2
    Last Post: 01-10-2016, 08:59 AM
LINK TO POST COPIED TO CLIPBOARD