1. motleychic0815's Avatar
    hi everyone,i am new here and hope you can help me...in august i bought the 6 plus from verizon,i have the text alert set to 5 times ,but yet it is only notifing me once.is anyone else having this issue,or am i doing something wrong?
    10-07-2015 03:00 PM
  2. kch50428's Avatar
    10-07-2015 04:00 PM
  3. SwitchBeach's Avatar
    hi everyone,i am new here and hope you can help me...in august i bought the 6 plus from verizon,i have the text alert set to 5 times ,but yet it is only notifing me once.is anyone else having this issue,or am i doing something wrong?
    Can you give more details about what is happening (or not happening)?

    Are you saying that you are not getting a repeated notification 2 minutes after the initial notification for messages that you have not yet read?
    10-07-2015 06:04 PM
  4. Just_Me_D's Avatar
    hi everyone,i am new here and hope you can help me...in august i bought the 6 plus from verizon,i have the text alert set to 5 times ,but yet it is only notifing me once.is anyone else having this issue,or am i doing something wrong?
    Alerts repeat at 2-minute intervals, but if you view the message prior to the 5 alerts, you will not get any more alerts.
    10-07-2015 07:22 PM
  5. motleychic0815's Avatar
    yes,that isexactly what i am saying...it only alrets me once...than nothing...no 2nd alert 2 min later....
    10-08-2015 09:22 AM
  6. Ledsteplin's Avatar
    yes,that isexactly what i am saying...it only alrets me once...than nothing...no 2nd alert 2 min later....
    Mine is set on "once". That means I get 2 alerts. The first and an extra one. Yours is set on "5 Times". So that would be 6 alerts in all. The first and 5 extra ones. So you only get the first alert, but none of the extras? Have you tried setting to "3 Times", just to see if that works? If it doesn't work, and a hard reset doesn't help, then you would need to restore your phone as new.
    10-08-2015 11:03 AM
  7. motleychic0815's Avatar
    I do not view the message prior...sometimes it takes me an hour after getting a text to check my phone ..and all i get is one alert..not even a 2 min reminder afterwards
    10-08-2015 12:38 PM
  8. W1ck3D86's Avatar
    You always post this link of apple support on questions, whats the point of that? I think most people know they can contact apple support, but they prefer to post there question here in case someone of the imore community had the same problem and can help him/her to fix it.
    motleychic0815 likes this.
    10-08-2015 02:15 PM
  9. eyecrispy's Avatar
    I do not view the message prior...sometimes it takes me an hour after getting a text to check my phone ..and all i get is one alert..not even a 2 min reminder afterwards
    You won't get multiple notifications on your screen. You will only get multiple alert tones/vibrations. Mine is set to remind me twice. Works just fine.
    10-08-2015 02:46 PM
  10. motleychic0815's Avatar
    i dont have it set to show on lock screen...what i am talking about id the alert tone..i only get it once...no repeat alert at all...
    10-08-2015 04:10 PM
  11. Just_Me_D's Avatar
    i dont have it set to show on lock screen...what i am talking about id the alert tone..i only get it once...no repeat alert at all...
    Well, either "reset all settings" or restore and then set up as new.
    10-08-2015 04:23 PM
  12. motleychic0815's Avatar
    i did both and it didnt fix the issue
    10-09-2015 09:16 AM
  13. missy8787's Avatar
    Could be the device not working properly I would bring it to Apple to see if they can take a look at it
    10-09-2015 10:48 AM
  14. Ledsteplin's Avatar
    i did both and it didnt fix the issue
    You restored the phone as new and it didn't help? If you restored from a back up it may not have worked.
    10-09-2015 11:01 AM
  15. motleychic0815's Avatar
    i restored as new,i dont have anything backed up to restore it from a backup...even when i got the phone i set it up as new
    10-09-2015 03:42 PM
  16. SwitchBeach's Avatar
    Sounds like it is time to make an appointment at the Genius Bar.
    10-09-2015 06:26 PM

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