1. AlexJ92's Avatar
    My phone fell from about 3ft onto wooden flooring and the screen has slightly lifted away from the back of the phone, it has made a small gap between the screen and the back case. I am gutted :/
    09-03-2015 07:32 PM
  2. Ledsteplin's Avatar
    My phone fell from about 3ft onto wooden flooring and the screen has slightly lifted away from the back of the phone, it has made a small gap between the screen and the back case. I am gutted :/
    Which phone? Applecare+?
    09-03-2015 07:34 PM
  3. AlexJ92's Avatar
    Which phone?
    iPhone 6 plus
    09-03-2015 07:35 PM
  4. Ledsteplin's Avatar
    iPhone 6 plus
    Got Applecare+?
    09-03-2015 07:36 PM
  5. AlexJ92's Avatar
    Got Applecare+?
    Unfortunately not, but it's given me a reason to upgrade now
    Ledsteplin likes this.
    09-03-2015 07:37 PM
  6. Ledsteplin's Avatar
    Unfortunately not, but it's given me a reason to upgrade now
    Was it in a case?
    09-03-2015 07:39 PM
  7. AlexJ92's Avatar
    Was it in a case?
    It was in the official iPhone 6 plus case from Apple, the phone still works perfectly but there is now a gap between the case and the screen.
    09-03-2015 07:40 PM
  8. AlexJ92's Avatar
    First time ever dropping one of my iPhone's!
    09-03-2015 07:41 PM
  9. Ledsteplin's Avatar
    First time ever dropping one of my iPhone's!
    Are you saying its the case that's out if whack?
    09-03-2015 08:12 PM
  10. Evilguppy's Avatar
    Unfortunately not, but it's given me a reason to upgrade now
    New release is in less than 2 weeks, you'll have a brand new phone... just get an Otterbox case, this time, lol.
    09-03-2015 08:42 PM
  11. jdhooghe's Avatar
    Could still try the apple store, they have been known to help someone out without applecare from time to time.
    09-04-2015 03:19 AM
  12. AlexJ92's Avatar
    Are you saying its the case that's out if whack?
    No lol the case is fine but the backing of the phone has come away from the screen
    09-04-2015 03:59 AM
  13. Ledsteplin's Avatar
    No lol the case is fine but the backing of the phone has come away from the screen
    The screen is coming out of the casing? Got a photo? LOL I can't seem to get a mental picture of what you're saying.
    09-04-2015 07:02 AM
  14. AlexJ92's Avatar
    The screen is coming out of the casing? Got a photo? LOL I can't seem to get a mental picture of what you're saying.
    I will post a picture as soon as I get home to show what I mean lol 226 for Apple to replace it! I am just worried that liquid will get through into the phone through the small gap which would break the phone completely
    09-04-2015 09:35 AM
  15. Spencerdl's Avatar
    I'm looking at my iPhone 6 Plus with the official Apple Leather case on and I'm really trying to figure out how this could have happened with the case on as the case actually wraps around the edges of the screen. I would like to see the photos.
    09-04-2015 09:57 AM
  16. HankAZ's Avatar
    It was in the official iPhone 6 plus case from Apple, the phone still works perfectly but there is now a gap between the case and the screen.
    What is "the official iPhone 6 plus case from Apple"? Neither of the Apple-branded cases provide much protection. One is made of leather, the other of silicone.

    As others have suggested, you can try Apple and see what they say. If they say "no", then you will be exactly where you are now. You got nothing to lose.
    Last edited by HankAZ; 09-04-2015 at 11:15 AM.
    09-04-2015 11:04 AM
  17. BreakingKayfabe's Avatar
    That's happened to me with the Apple leather case.. Just pop the screen back in and you'll be fine.
    09-04-2015 11:08 AM
  18. BreakingKayfabe's Avatar
    I'm looking at my iPhone 6 Plus with the official Apple Leather case on and I'm really trying to figure out how this could have happened with the case on as the case actually wraps around the edges of the screen. I would like to see the photos.
    It can happen. The case doesn't provide that much protection. I've dropped the phone on its face from my hip to the ground with the case and the right bottom side of the screen popped out a bit.
    09-04-2015 11:11 AM
  19. Spencerdl's Avatar
    It can happen. The case doesn't provide that much protection. I've dropped the phone on its face from my hip to the ground with the case and the right bottom side of the screen popped out a bit.
    Oh, I'm sure it can. I'm not saying it's not possible, I would just like to see photos. I've dropped my iPhone 6 Plus with the Apple Leather case on but it has always been dropped on carpet.
    09-04-2015 11:14 AM
  20. BreakingKayfabe's Avatar
    Oh, I'm sure it can. I'm not saying it's not possible, I would just like to see photos. I've dropped my iPhone 6 Plus with the Apple Leather case on but it has always been dropped on carpet.
    Brick sidewalk here lol
    09-04-2015 11:35 AM
  21. Spencerdl's Avatar
    Brick sidewalk here lol
    Knocking on wood for luck, not me ....YET....LOL
    09-04-2015 11:43 AM
  22. AlexJ92's Avatar
    Screen has lifted after a fall :/-imageuploadedbyimore-forums1441384922.598206.jpg

    If you look to the left of the phone above the headphone jack
    09-04-2015 12:42 PM
  23. AlexJ92's Avatar
    09-04-2015 12:42 PM
  24. Spencerdl's Avatar
    Click image for larger version. 

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    If you look to the left of the phone above the headphone jack
    Oh okay. Thanks for the photos. Is that also the area where it made contact with the floor?
    09-04-2015 12:51 PM
  25. AlexJ92's Avatar
    It landed on its back when it hit the floor so I can't see how this happened
    09-04-2015 12:54 PM
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