06-23-2015 12:31 PM
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  1. sprocket2107's Avatar
    sprocket2107
    I posted a while back that within the first week of owning my 6 Plus that it had reset itself. Well it's happened once or twice in the following months of that but it stopped for a little while. All of a sudden with in the past 2 weeks it had done it about 3 times. I'm trying to avoid setting up my device as new so any ideas as to why it would be doing this? It just starts to reset itself while I'm in an app, like YouTube or Facebook.

    Sent from my iPhone using Tapatalk
    06-21-2015 08:13 PM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Were me, I would take it to Apple and have them replace it. Other than that, a restore is your only option to maybe fix it.
    kch50428 likes this.
    06-21-2015 08:25 PM
  3. BreakingKayfabe's Avatar
    BreakingKayfabe
    I wouldn't even bother taking it to Apple until I've restored as new. Which means I DON'T restore a backup. Pretty sure your problems are solved with that.
    Just_Me_D likes this.
    06-22-2015 09:30 AM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by sprocket2107
    I posted a while back that within the first week of owning my 6 Plus that it had reset itself. Well it's happened once or twice in the following months of that but it stopped for a little while. All of a sudden with in the past 2 weeks it had done it about 3 times. I'm trying to avoid setting up my device as new so any ideas as to why it would be doing this? It just starts to reset itself while I'm in an app, like YouTube or Facebook.

    Sent from my iPhone using Tapatalk
    I can only assume a corrupt settings or some sort of incompatibility is causing the problem. Having said that, restoring as new will be your best bet. Yes, it it's inconvenience, but also quite effective. I'd rather take the time to possibly fix the issue permanently that to deal with a reoccurring issue knowing that I could've done the one thing that could have fixed it ages ago. Know what I mean?
    zhelf likes this.
    06-22-2015 09:43 AM
  5. anon(4698833)'s Avatar
    anon(4698833)
    Restoring it or having it replaced are really your only options here...you're going to have to choose one.
    06-22-2015 09:53 AM
  6. bamf-hacker's Avatar
    bamf-hacker
    Is the device rebooting or just reloading the Springboard?

    I had this issue and I narrowed it down to some type of memory leak with the Tweetbot app. After using it for a little while my Springboard would crash. I have removed Tweetbot and have not had the issue re-occur.
    06-22-2015 10:05 AM
  7. sprocket2107's Avatar
    sprocket2107
    The device is rebooting. Having said that, I will probably restore from new. Like you guys have stated, it's going to be a PITA but hopefully it resolves the problem permanently


    Sent from my iPhone using Tapatalk
    Just_Me_D likes this.
    06-22-2015 10:38 AM
  8. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by sprocket2107
    The device is rebooting. Having said that, I will probably restore from new. Like you guys have stated, it's going to be a PITA but hopefully it resolves the problem permanently


    Sent from my iPhone using Tapatalk
    I did it a couple months ago. No sweat. Took some time to set up and download my apps. But wasn't that bad.
    Just_Me_D likes this.
    06-22-2015 12:17 PM
  9. worldspy99's Avatar
    worldspy99
    Trusted Member
    The only two iOS devices I have don't seem to go through this and my impression was that only Android's suffered this phenomenon...well you learn something new every day.
    Good luck with the reset/restore operation.
    06-23-2015 11:17 AM
  10. krazyatom's Avatar
    krazyatom
    Trusted Member
    Restore should do the trick.


    Sent from my iPhone using Tapatalk
    06-23-2015 12:31 PM
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