1. iPad Retina's Avatar
    My iPhone 6 Plus sometimes completely freezes on its home screen and in some applications (ex. YouTube) it ridiculous. I was watch a YouTube video, put on pause for a while, come back, and the phone is completely frozen the home and power button didn't respond at all.

    I know I could've just hold them both down for hard reset, but I decided to see what would happen.

    The phone completely shut off without me touching it, when I booted it back up the apple logo was bigger then normal.

    I think it the ram, and my camera completely freezes, not usable too.

    So strange
    05-27-2015 01:55 AM
  2. iPad Retina's Avatar
    Has this ever happen to you?
    05-27-2015 02:03 AM
  3. Ledsteplin's Avatar
    Has this ever happen to you?
    It sounds like it's zooming up real big. Tapping the screen twice with 3 fingers or pushing the home button. 3 times may do that. Try going to Settings >General >Accessibility > Zoom > toggle off. See if it stops. Let us know.
    05-27-2015 02:22 AM
  4. iPad Retina's Avatar
    It sounds like it's zooming up real big. Tapping the screen twice with 3 fingers or pushing the home button. 3 times may do that. Try going to Settings >General >Accessibility > Zoom > toggle off. See if it stops. Let us know.
    Nope that's not it, that happened when the apple logo pops up when booting, I don't have zoom on
    05-27-2015 02:24 AM
  5. Ledsteplin's Avatar
    Nope that's not it, that happened when the apple logo pops up when booting, I don't have zoom on
    The logo can't get bigger than normal unless it's zoomed. Does it reboot OK?
    05-27-2015 02:35 AM
  6. iPad Retina's Avatar
    Yes it boots fine, but found that odd, it's like opening a app that is for the iPhone 5S, it get a bit bigger
    05-27-2015 02:36 AM
  7. Trees's Avatar
    The Diagnostics & Usage Data may show some details for crashing apps - if that is happening. Could help give a clue. If you can, I'd contact Apple Support via Chat and tell them what's going on. They can help run diagnostics to see if there is a problem beyond the YouTube app.
    iPad Retina likes this.
    05-27-2015 07:46 AM
  8. iPad Retina's Avatar
    I don't think it's a YouTube problem, it always happens in any app
    05-31-2015 06:26 PM
  9. SeanHRCC's Avatar
    Curious why you think it's the "RAM"? lol...

    Just sounds like a defective phone...take it back and have it repaired/replaced. My 6+ has never done that...ever.
    05-31-2015 07:36 PM

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