04-20-2015 08:17 PM
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  1. missy8787's Avatar
    missy8787
    I've noticed today that my phone has decided to freeze on phone calls. When I go to hang up the call it wont let me and If the person on the other end hangs up it does the same thing it will freeze and stay on like I'm still on the call. To get it out of the call screen I had to press the power button. Could it be a hardware issue?
    04-20-2015 08:01 PM
  2. anon(4698833)'s Avatar
    anon(4698833)
    Originally Posted by missy8787
    I've noticed today that my phone has decided to freeze on phone calls. When I go to hang up the call it wont let me and If the person on the other end hangs up it does the same thing it will freeze and stay on like I'm still on the call. To get it out of the call screen I had to press the power button. Could it be a hardware issue?
    Could be a hundred things...based on this and your other thread about getting stuck in landscape mode, I think it's pretty obvious you have some kind of issue and you should probably make a genius bar appointment.
    04-20-2015 08:08 PM
  3. missy8787's Avatar
    missy8787
    Ok sounds like a plan lol. Does it cost anything for them to look at my phone? I don't have apple care for my iPhone
    04-20-2015 08:09 PM
  4. anon(4698833)'s Avatar
    anon(4698833)
    Originally Posted by missy8787
    Ok sounds like a plan lol. Does it cost anything for them to look at my phone? I don't have apple care for my iPhone
    You have the standard year warranty that every new device comes with. They'll look at it for no cost, and as long as the phone has no signs of negligent damage, they should fix/replace it for free as well.
    04-20-2015 08:15 PM
  5. anon(5719825)'s Avatar
    anon(5719825)
    Originally Posted by missy8787
    Ok sounds like a plan lol. Does it cost anything for them to look at my phone? I don't have apple care for my iPhone
    The phone has a one year warranty so it will be free.
    04-20-2015 08:16 PM
  7. missy8787's Avatar
    missy8787
    Ok thank u
    04-20-2015 08:17 PM
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