1. zachpenguin's Avatar
    At first I was thinking a software issue, but the usual restore, setup as new and all that didn't fix it so maybe hardware. So now, are there two microphones in this thing? I can talk just fine on the phone. Went to record a video and no sound. Siri, nothing; voice to text, nothing again. It's frustrating because I used Siri to imitate phone calls all the time. I also like to send voice messages and a workout challenge group requires videos submissions once a week. What was a minor annoyance has now become a pretty big problem.
    02-27-2015 06:08 AM
  2. kch50428's Avatar
    Time for a GenuisBar visit... Replicate the issue...they'll take it from there.
    02-27-2015 07:32 AM
  3. BreakingKayfabe's Avatar
    Only one microphone on it. It's a hardware issue. Pretty sure you'll instantly get a replacement with Keith's suggestion.
    02-27-2015 11:30 AM
  4. warcraftWidow's Avatar
    Only one microphone on it. It's a hardware issue. Pretty sure you'll instantly get a replacement with Keith's suggestion.
    There's actually two. One is used for noise cancellation.
    hydrogen3 and BreakingKayfabe like this.
    02-27-2015 12:33 PM
  5. zachpenguin's Avatar
    I would go to the Genius Bar, if it were closer. Driving over an hour for just a phone kills me. Not that I haven't before.
    02-27-2015 01:55 PM
  6. kch50428's Avatar
    I would go to the Genius Bar, if it were closer. Driving over an hour for just a phone kills me. Not that I haven't before.
    You can do warranty phone swaps by phone and mail/UPS/FedEx...
    BreakingKayfabe likes this.
    02-27-2015 02:06 PM
  7. BreakingKayfabe's Avatar
    Yup. Apple practically wants to just give you a replacement.
    02-27-2015 02:20 PM
  8. IAmSixNine's Avatar
    Co worker had the exact same issue. Phone works fine but no audio when recording a video.
    Apple replaced it under warranty.
    02-27-2015 05:03 PM
  9. zachpenguin's Avatar
    I'll send it in...I always end up replacing my iPhone once under warranty.
    02-27-2015 07:18 PM

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