06-21-2015 09:01 AM
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  1. Peter Ramirez1's Avatar
    Peter Ramirez1
    Does anyone know how u can fix this. ITunes Store is blank on cellular and WiFi. I have no idea how to fix it.


    Sent from my iPhone using Tapatalk
    02-06-2015 04:48 PM
  2. anon(4698833)'s Avatar
    anon(4698833)
    It's odd that it is happening on both WiFi and cellular networks...but it still could be a network issue. You could try resetting your network settings (make sure you have your WiFi passwords available as this will reset them)...this could jump start any issues you might be having with connections.

    I just checked the iTunes store and it opens fine for me so it's not an issue with Apple's servers...
    Peter Ramirez1 likes this.
    02-06-2015 04:52 PM
  3. Peter Ramirez1's Avatar
    Peter Ramirez1
    Originally Posted by SeanHRCC
    It's odd that it is happening on both WiFi and cellular networks...but it still could be a network issue. You could try resetting your network settings (make sure you have your WiFi passwords available as this will reset them)...this could jump start any issues you might be having with connections.

    I just checked the iTunes store and it opens fine for me so it's not an issue with Apple's servers...
    I tried it an it didn't work. It still shows blank. Any other suggestions?


    Sent from my iPhone using Tapatalk
    02-06-2015 06:29 PM
  4. SwitchBeach's Avatar
    SwitchBeach
    Have you tried restarting the device? Hold down the power button and the home button at the same time until the device restarts at the Apple logo.
    02-06-2015 06:38 PM
  5. Peter Ramirez1's Avatar
    Peter Ramirez1
    Originally Posted by SwitchBeach
    Have you tried restarting the device? Hold down the power button and the home button at the same time until the device restarts at the Apple logo.
    I've tried that several times too.


    Sent from my iPhone using Tapatalk
    02-06-2015 06:44 PM
  7. Dream_king's Avatar
    Dream_king
    How about sign out iTunes & App Store from phone's settings and relaunch iTunes again?
    02-06-2015 07:35 PM
  8. Peter Ramirez1's Avatar
    Peter Ramirez1
    Originally Posted by Dream_king
    How about sign out iTunes & App Store from phone's settings and relaunch iTunes again?
    Just tried it and still doesn't work. This is very strange


    Sent from my iPhone using Tapatalk
    02-06-2015 08:46 PM
  9. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by Peter Ramirez1
    Just tried it and still doesn't work. This is very strange


    Sent from my iPhone using Tapatalk
    The only thing left to try is a restore.


    Sent from my ancient but trustworthy iPhone 5
    02-06-2015 09:40 PM
  10. Peter Ramirez1's Avatar
    Peter Ramirez1
    A crap I really wanted to avoid doing that.


    Sent from my iPhone using Tapatalk
    02-06-2015 10:13 PM
  11. lee_rato's Avatar
    lee_rato
    Hi, did it help?
    06-21-2015 09:01 AM
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