If you have an iPhone 6 Plus purchased in December and your Touch ID does not work, let me save you some time. No matter what you do, it's not going to work until Apple issues an iOS update.
I'm not talking about spotty recognition. I'm talking about NO recognition. You enter a finger. It works fine on the first try for a couple of hours. Then, as more time goes by, the recognition gradually gets worse, until less than 24 hours later there is no recognition whatsoever. At that point you can enter the same finger again and it will be recognized immediately.
At first I thought it was hardware, so I returned the phone and got one that did the same thing. Then I researched some more and the other people experiencing it seemed to also all be on 8.1.2, so I went back to Apple this past Sunday to ask for a phone with something prior to 8.1.2.
The technician told me that Apple has "acknowledged" the Touch ID problem and that it will be fixed in the next release which is coming out "soon". I did get a phone with 8.0 on it, but Touch ID still does not work, even though I set up as new with no restore.
I am guessing that there is some kind of second factor like model, amount of idle time, or manufacture date because it does not seem to be affecting everyone. Or maybe it IS and they are all convinced that they are doing it wrong.
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purchase date: 12/12/14
iPhone 6 Plus 64g
ios 8.0(12A366)
Model NGAH2LL/A (Sprint has different model than other carriers)
I'm not talking about spotty recognition. I'm talking about NO recognition. You enter a finger. It works fine on the first try for a couple of hours. Then, as more time goes by, the recognition gradually gets worse, until less than 24 hours later there is no recognition whatsoever. At that point you can enter the same finger again and it will be recognized immediately.
At first I thought it was hardware, so I returned the phone and got one that did the same thing. Then I researched some more and the other people experiencing it seemed to also all be on 8.1.2, so I went back to Apple this past Sunday to ask for a phone with something prior to 8.1.2.
The technician told me that Apple has "acknowledged" the Touch ID problem and that it will be fixed in the next release which is coming out "soon". I did get a phone with 8.0 on it, but Touch ID still does not work, even though I set up as new with no restore.
I am guessing that there is some kind of second factor like model, amount of idle time, or manufacture date because it does not seem to be affecting everyone. Or maybe it IS and they are all convinced that they are doing it wrong.
-----------------------------------------------------------------------
purchase date: 12/12/14
iPhone 6 Plus 64g
ios 8.0(12A366)
Model NGAH2LL/A (Sprint has different model than other carriers)