1. lauriep05's Avatar
    My new 6+ has lost my purchased ringtone several times now. iTunes seems to have no record that I have now purchased it as many times. Any thoughts?
    11-23-2014 02:26 PM
  2. auau465121's Avatar
    Call Apple and show them you're receipt for the ringtones
    11-23-2014 02:32 PM
  3. lauriep05's Avatar
    Will do. Traveling now, but will do when I get home.
    11-23-2014 02:34 PM
  4. lostinaustin's Avatar
    Download them in ITunes , you should be able to see all your purchases and file a complaint from that screen. Then it will allow you to download them into iTunes immediately , and you will always have them .
    11-23-2014 04:20 PM
  5. kataran's Avatar
    Ringtones and text tones gone after updating to iOS 8.1.1? Here's the fix! via @iMore
    11-23-2014 06:26 PM
  6. twonewlungs's Avatar
    I tried the fixes but it doesn't work. I can't sync to itunes because it doesn't how up in itunes.
    I can't restore from Icloud because they go away as soon as I load the ringtone.

    Does anyone else have a fix that I can try?
    11-28-2014 03:48 PM
  7. Ledsteplin's Avatar
    Call or email iTunes (not Apple Support) and explain your issue. They'll help you resolve it.

    Sent from my ancient but trustworthy iPhone 5.
    11-28-2014 03:54 PM
  8. BreakingKayfabe's Avatar
    cbreze likes this.
    12-09-2014 12:50 PM
  9. cornettbr's Avatar
    There's a new update that came out today!
    ladyc0524 and njshoregurlz like this.
    12-09-2014 01:56 PM
  10. ladyc0524's Avatar
    The iOS update fixed my issue with missing ringtones. Gotta love Apple and their updates!
    njshoregurlz likes this.
    12-09-2014 08:34 PM
  11. njshoregurlz's Avatar
    U have to go on the laptop or iTunes for it in laptop correct?
    Honestly it would be much EASIER I swear if we did NOT why do we? Nicks is there also apps are there why not tones!
    12-10-2014 02:22 PM

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