olliegrl
Well-known member
my boyfriend used to have sprint and i never believed him when he said the customer service was awful. how could it be THAT bad? but it is. i went with him to the store with his phone (at the time) that was on it's last leg...they clerk offered to upgrade him to a new one with their pay per month phone plan thingy. BF jumped on it and began the process. halfway through the clerk says "oh...i can't take your upgrade in this store...cause we're in city limits. you have to take it to ___ store..." which was 40 min away. really? i said "well can we get this phone fixed? it just needs a new battery i think" clerk says "yeah...you'll have to send it out to the tech...it'll take about 3 weeks". i said "are you going to give him a loaner phone in the meantime?" clerk says "no...but you could prolly go on ebay and find one..."....really dude?