1. Jaramie10's Avatar
    Hey guys, I switched from a Galaxy S5 on Tmobile to the iPhone 6 plus 64 gb on Tmobile. I have noticed since I've received this device, the service has been off. Usually in my house I get full bars of LTE with the S5 but not with this phone. I'm getting HSPA + inside and once I step outside it converts to LTE. I called T mobile and they have no reported outages or anything. Is anyone experiencing similar issues regarding their phones getting less bars or coverage than previous phones??
    09-26-2014 04:41 PM
  2. Just_Me_D's Avatar
    Update the device to iOS 8.0.2 via iTunes on your computer.
    09-26-2014 04:45 PM
  3. Jaramie10's Avatar
    It's already updated. I've noticed this when I got it last Saturday. Just seems to be a very weak signal.
    09-26-2014 04:49 PM
  4. Just_Me_D's Avatar
    Do you have a thick case on it that could be causing the signal to not be as strong?
    09-26-2014 04:52 PM
  5. Jaramie10's Avatar
    No case is on it.
    09-26-2014 04:55 PM
  6. olliegrl's Avatar
    you should let tmo know...it might be your phone antenna is bad. might need a new phone...have you factory reset?
    Just_Me_D likes this.
    09-26-2014 07:09 PM
  7. Bmichael78's Avatar
    Mine is the same way on T-Mobile. One bar of HSPA+ in the house

    Sent from my iPhone using Tapatalk
    09-27-2014 04:24 PM
  8. anaphora68's Avatar
    I get the same reception on my 6+ that I got my on my G3 and Nexus 5 before that.
    09-27-2014 05:17 PM
  9. Jaramie10's Avatar
    Yeah this is an issue. I hope I can figure it out.
    09-27-2014 07:13 PM
  10. aznhomieboi1689's Avatar
    I have issues with the reception but not like you described. I get LTE but I often get call failures or call drops...idk why I never happened with my iPhone 5
    09-28-2014 12:18 AM
  11. jdhooghe's Avatar
    Someone had a thread on the iPhone 6 forum where their t-mobile signal actually was better so it could be a faulty unit. GL
    09-28-2014 03:24 AM

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