1. Hiri89's Avatar
    well.. its my first time using an iphonr with the touch id.

    there are times when i have to press it more than once!!! is it always like this or is it that i got a lemon. it's driving me nuts.

    maybe i set it up in the wrong way.

    do i need to put my finger in different ways when I'm setting it up?
    09-21-2014 12:27 AM
  2. Beyond Fire's Avatar
    well.. its my first time using an iphonr with the touch id.

    there are times when i have to press it more than once!!! is it always like this or is it that i got a lemon. it's driving me nuts.

    maybe i set it up in the wrong way.

    do i need to put my finger in different ways when I'm setting it up?
    Try setting it up again and make sure you get as much if your finger as possible. Touch ID works about 95% of the time.

    Sent from my HTC6525LVW using Tapatalk
    09-21-2014 12:33 AM
  3. HankAZ's Avatar
    Try setting it up again and make sure you get as much if your finger as possible. Touch ID works about 95% of the time.

    Sent from my HTC6525LVW using Tapatalk
    I have really good response with it. I set up all 5 finger settings using just my 2 thumbs. I hardly ever have issues.
    Johnny AppleTV likes this.
    09-21-2014 12:55 AM
  4. Johnny AppleTV's Avatar
    The key is to start with the center of your thumb and work around the edges on the following presses. Also scanning the same thumb in multiple slots in different humidities helps. I did these things and now Touch ID works flawlessly. It actually works too good sometimes, i.e. I barely pressed my thumb to it and I unlocked it without meaning to.
    Hiri89 likes this.
    09-21-2014 12:58 AM
  5. swarlos's Avatar
    Try resetting it. My friend had a 5 before getting his 6+ and when he was setting it up he was driving me nuts LOL cause he was keeping his thumb on the sensor and nothing was happening I told him he had to lift his thumb between scans and he was doing it all stupid haha. Just make sure you lift the fingers you want to register between scans and then do the edges when it moves to the next step.
    Harold Irizarry likes this.
    09-21-2014 01:48 AM
  6. Sekelani Zwambila's Avatar
    It's funny with my iPhone 5s at times my touch ID wouldn't work but with my 6+ I've not once had issues.
    09-21-2014 06:36 AM
  7. applejosh's Avatar
    This is my first Touch ID phone, and I'm not having any issues. I just followed the directions when recording my thumbs and fingers. I also tried to record them in the same orientation/angle/etc. with which I would be holding the phone to unlock it. So far, I've only had to try more than once when my thumb/finger was way off from what I recorded (and I can tell before it says try again that I'm not aligning my finger correctly). All said, I'm very pleased with the Touch ID, especially since I can now unlock 1Password/Evernote/etc. using it.
    09-21-2014 10:47 AM
  8. BreakingKayfabe's Avatar
    Haven't had one single issue with it. Works even faster than it did on my 5S.
    09-21-2014 01:49 PM
  9. Hiri89's Avatar
    ok update

    Ive done it over and over and even tho it gets better every time i do it again, sometimes i have to press the HB more than once. how annoying.

    ill keep trying tho.
    09-21-2014 01:55 PM
  10. BreakingKayfabe's Avatar
    Why are you pressing on the home button?
    Last edited by Heisenberg; 09-21-2014 at 06:13 PM.
    09-21-2014 01:57 PM
  11. Hiri89's Avatar
    Why are pressing on the home button?
    hey, whats up

    well... to unlock the phone? sometimes i have to try more than once to unlock it. maybe I'm setting it up the wrong way. But i set up an appointment with apple already for wednesday.

    One question, when setting it up, do you put your finger in different ways/directions on it? or you just leave the thumb still?
    09-21-2014 02:02 PM
  12. Designed4Him's Avatar
    hey, whats up

    well... to unlock the phone? sometimes i have to try more than once to unlock it. maybe I'm setting it up the wrong way. But i set up an appointment with apple already for wednesday.

    One question, when setting it up, do you put your finger in different ways/directions on it? or you just leave the thumb still?
    You don't have to keep pressing the home button to unlock if using your Touch ID. You should follow the prompts. I haven't had any problems with it and it's also my first time doing it.
    Hiri89 likes this.
    09-21-2014 02:48 PM
  13. BreakingKayfabe's Avatar
    As long as the screen is lit up, just put your finger on the home button. No need to press it.
    Hiri89 likes this.
    09-21-2014 02:53 PM
  14. IIJBII's Avatar
    OP - as others have mentioned try setting it up again. With that said, I had a bad 5S that wouldn't register with Touch ID (my first 5S). People thought I was crazy when I said it barely works. After two trips to the Apple Store they replaced it and my replacement was/is so much better. So, it is possible to have a device that has an issue with Touch ID.
    09-21-2014 07:35 PM
  15. phinx404's Avatar
    only time hasnt worked for me is if my hands are damp from washing hands.
    09-21-2014 07:43 PM
  16. Sekelani Zwambila's Avatar
    I haven't had any issue with touch id on my iPhone. It's better with this one than the iPhone 5s
    09-22-2014 02:26 AM
  17. Scatabrain's Avatar
    works great. add lots of fingers and angles.
    09-22-2014 08:02 AM
  18. Ariel484's Avatar
    This is my first Touch ID phone, and I'm not having any issues. I just followed the directions when recording my thumbs and fingers. I also tried to record them in the same orientation/angle/etc. with which I would be holding the phone to unlock it. So far, I've only had to try more than once when my thumb/finger was way off from what I recorded (and I can tell before it says try again that I'm not aligning my finger correctly). All said, I'm very pleased with the Touch ID, especially since I can now unlock 1Password/Evernote/etc. using it.
    Same here! First time using it and I really like it a lot so far. I set up both my thumbs, both index fingers and one of my husband's index fingers. It's worked very well for me!
    09-22-2014 10:02 AM
  19. bigdad84's Avatar
    When the screen is on and in the lock screen all you have to do is set your finger on it. No need to press the button. As others have said. something I always do that makes for an even better experience is I program the same fingers twice. So less chance of Touch ID not finding a match.
    09-22-2014 11:49 AM
  20. swarlos's Avatar
    One question, when setting it up, do you put your finger in different ways/directions on it? or you just leave the thumb still?
    When you set up TouchID you need to scan your whole finger and you do that doing a scan at a time with every scan you lift off the home button and roll your finger over the sensor so it can capture more of your fingerprint.
    09-22-2014 05:05 PM
  21. fb2's Avatar
    I always have problems after taking a shower and after sport, then it can identify my fingers after some tries, especially the thumbs
    09-22-2014 05:11 PM
  22. Anthonyiamador's Avatar
    As long as the screen is lit up, just put your finger on the home button. No need to press it.
    I was messing around one day and if you actually start at the screen being off and just hold down the home button for 1 seconds, it will actually go right to the home screen without having to press the sleep/wake button. It's pretty cool but takes a little while to get "good at it"

    Hold down the home button and let go just right before Siri starts.
    Hiri89 likes this.
    09-22-2014 11:29 PM

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