1. jsanders91's Avatar
    Okay so i preordered right when they loaded this morning and i have two separate orders...

    First order is iPhone 6 plus 64gb in Space gray, after i order I received my email from Apple saying my order is being processed and gave me a order number.

    Second order is iPhone 6 plus 64gb in Gold, again after placing order received my email stating my order is being processed and gave me a order number.

    Now my question is, did i indeed successfully place a order for both? I ask this cause it has only charged my card for one of the orders can't tell which one! Is this normal, have tried to call Apple all day and waited over 2hrs on hold and still can't talk to someone!

    Also, when i logon to my Apple account at the Apple store and click orders it does list both phones but I don't get why i have only been charged for one of them!

    Thanks!
    09-12-2014 11:09 PM
  2. Flow39's Avatar
    Okay so i preordered right when they loaded this morning and i have two separate orders...

    First order is iPhone 6 plus 64gb in Space gray, after i order I received my email from Apple saying my order is being processed and gave me a order number.

    Second order is iPhone 6 plus 64gb in Gold, again after placing order received my email stating my order is being processed and gave me a order number.

    Now my question is, did i indeed successfully place a order for both? I ask this cause it has only charged my card for one of the orders can't tell which one! Is this normal, have tried to call Apple all day and waited over 2hrs on hold and still can't talk to someone!

    Also, when i logon to my Apple account at the Apple store and click orders it does list both phones but I don't get why i have only been charged for one of them!

    Thanks!
    Have you contacted your bank? Maybe because it was such a large amount of money it hasn't processed yet.
    09-12-2014 11:56 PM

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