1. lugnut1012's Avatar
    If people are upset then why don't you cancel your order through AT&T and buy it from Apple. The wait time through Apple is only 3-4 weeks (early to mid October) compared to early or mid November.
    essay2u likes this.
    09-12-2014 03:57 PM
  2. SeanHRCC's Avatar
    You may be right. Then again you may not. All speculation. I think there are enough people who "jumped the gun" to go with the carrier to demonstrate that the carrier handling of preorders was mismanaged.
    I have no argument for the carriers...they very well may screwed the pooch on this whole thing, which is why almost every regular user on this website suggests using Apple to make your pre-orders (and any orders or services for that matter). I'd tend to say that I could almost guarantee the carriers mismanaged it, because that is what they do well...and why relying on them for Apple product purchases and service should be a last resort...and from what I can see, many people jumped to the carrier websites to order because many of them popped up BEFORE the Apple site or app. And now we see that many of the results were negative...

    Perhaps some good experience for some of you to use on future pre-orders.
    09-12-2014 04:02 PM
  3. Neutrino's Avatar
    When did Apple or the carriers say anyone was guaranteed a device on September 19th by pre-ordering?
    Probably the same person who promised a quick solution to the Middle East quagmire. Preordering is offered as a convenience service in lieu of waiting in line at the stores. Not like we are paying extra to have it shipped on that date. Purely a convenience.

    No one is arguing entitlements. We question the transparency in this process. Some have had success. Others not so rosy. Speculation is the only answer we ever get. Hence the posts on this thread.
    09-12-2014 04:04 PM
  4. SeanHRCC's Avatar
    Who owes anyone transparency?
    09-12-2014 04:06 PM
  5. BreakingKayfabe's Avatar
    Probably the same person who promised a quick solution to the Middle East quagmire. Preordering is offered as a convenience service in lieu of waiting in line at the stores. Not like we are paying extra to have it shipped on that date. Purely a convenience.

    No one is arguing entitlements. We question the transparency in this process. Some have had success. Others not so rosy. Speculation is the only answer we ever get. Hence the posts on this thread.
    Transparency? LOL
    09-12-2014 04:07 PM
  6. SeanHRCC's Avatar
    So many people who have never done this before getting all worked up...lol.

    I don't think I actually WANT to know this, but it'd be interesting to take a pole of people's age (in terms of all these threads in the last 24 hours). I'm thinking I could guess a good chunk of it, LOL!
    09-12-2014 04:10 PM
  7. Neutrino's Avatar
    So many people who have never done this before getting all worked up...lol.

    I don't think I actually WANT to know this, but it'd be interesting to take a pole of people's age (in terms of all these threads in the last 24 hours). I'm thinking I could guess a good chunk of it, LOL!
    You really are a moron.
    detfan likes this.
    09-12-2014 04:11 PM
  8. SeanHRCC's Avatar
    You really are a moron.
    Awww...you don't have to make it personal, but it's funny how an indirect comment caused such a reaction for you. Crazy how that works.
    09-12-2014 04:13 PM
  9. phreddyl's Avatar
    You really are a moron.
    I am sorry you had a bad experience ordering your phone but that is no reason to call other people names. Your new phone will be here soon enough.
    ladyc0524 likes this.
    09-12-2014 04:17 PM
  10. SeanHRCC's Avatar
    I am sorry you had a bad experience ordering your phone but that is no reason to call other people names. Your new phone will be here soon enough.
    Oh no, it's ok...when I'm sitting here exposing them for the idiocy they are driveling all over these threads, I'm expecting some name calling and backlash. I mean when they have no real argument, this is the common route of response...it's not surprising, and it happens every year. 95% of these guys complaining won't be back until next fall, so at least we have that.
    the_tech_eater and phreddyl like this.
    09-12-2014 04:19 PM
  11. pr1nce's Avatar
    Let's be nice. Please stay on topic. Thanks !
    09-12-2014 04:39 PM
  12. warcraftWidow's Avatar
    Oh no, it's ok...when I'm sitting here exposing them for the idiocy they are driveling all over these threads, I'm expecting some name calling and backlash. I mean when they have no real argument, this is the common route of response...it's not surprising, and it happens every year. 95% of these guys complaining won't be back until next fall, so at least we have that.
    Apple tried. Every year they have more stock available for release day whether by store or pre-order (the exception was the gold 5S last year. They under-estimated demand there). And every year more and more people try to get them on day one. It seems to be an unending race.
    For pre-orders, the Internet can only handle so much traffic although who knows where the bottleneck was--Apple's servers, the carrier's servers (and remember for upgrades Apple also has to hit the carrier's servers), or even traffic over your local ISP, or or the speed you chose to pay for for your internet connection.
    For people who go to the stores, there will also be people who walk away disappointed. This option though is more totally in your control. How early are you willing and able to get there to wait?
    09-12-2014 04:44 PM
  13. tattooed4515's Avatar
    Wow seriously? I started this thread just trying to figure crap out on what was going on and to see what everyone else's experience is and status is...and now I'm getting bashed for it? Because I ordered through a carrier and am upset because even though I submitted my order minutes after pre orders started and yet get dates of mid November while others who ordered it later get a month earlier? So apparently I'm not allowed to be concerned where my $800 investment is? (No upgrade paid full price). This is actually my third pre order. Not my first. But this might be my last time here. There's no reason to be an ******* because someone is upset in a situation like this.
    09-12-2014 05:25 PM
  14. rgood0810's Avatar
    I think after 7 iphone releases apple and carriers alike would know to have a large supply of these devices...large enough to meet the demand. There's no reason for someone who ordered with in the first 10 minutes to have to wait a month to get their phone. My date is Oct 13 so I'm not upset, but I see why others are mad. Plus I will be going to wait in line to try and get one when it comes out, but we will see....if I don't get one then I'll wait but if I do then I will cancel my order.
    ladyc0524 likes this.
    09-12-2014 05:33 PM
  15. rgood0810's Avatar
    Also I worked in the call center for att when the iphone 5 came out and peoples phone shipped as early as a month before they thought it would, so there is always that Ray of light!
    sarahhoch914 likes this.
    09-12-2014 05:36 PM
  16. KennyMcCormack's Avatar
    WoW!

    This thread is all over the place. Can someone explain to a noob what is going on? Is there a root message here that we can all learn from?
    09-12-2014 05:36 PM
  17. mzri's Avatar
    I actually ordered a few minutes early through att premiere business and got a confirmation at 3:51am est. My expected ship date is 11/9- 11/27, but my current order status is "preparing for shipment". It doesn't make any sense at all. I don't think the shipping estimates mean anything. Especially where carriers are concerned.
    09-12-2014 06:16 PM
  18. tattooed4515's Avatar
    I had the same status as you. I just cancelled my order through att. Spent a little time on the phone with a rep because of the preparing for shipment but late ship date. She assured me nothing was going to get better only worse. So by att. Never again will I pre order anything through you again
    09-12-2014 06:23 PM
  19. rgood0810's Avatar
    I was just thinking that....why would it say preparing to ship...... If it wasn't? I think we will be good lol lets hope
    09-12-2014 06:24 PM
  20. johnwill's Avatar
    This conversation with an apple apologist will prove to be pointless. Therefore after this I will unsubscribe. Preorder or not, the date for release is the 19th. They didn't say iPhone 6 only, they sold it as iPhones. Bottom line is they never planned on anyone getting the plus on the release date unless you wanted to stand in line all day.

    As for ordering through apple? Hmm well I and other like me tried very very early this morning. To no avail. Btw., so I went with my carrier because at least I could get on the site. The other point I'd like to make on your other apology for apple is this.

    It may be done like this every year, that doesn't make it right. I went from the 19th to 21-28 days to now a date of early to mid November. That may be ok with you mr. Know it all, but it isn't me.

    I for one and, and yes I am in the minority am sick of how they handle release dates and pre orders. You keep on taking it from them. I won't. I'll be moving on the the note 4 if they continue to tell me I have to wait until November. My loyalty has ended with this company.

    Now carry on with your ridiculous drivel and support for them, while I now out. Take care all star.


    Sent from my iPad using Tapatalk HD
    Oh, get over it, hotshot. Don't flatter yourself. Its only a PHONE!

    And grow up . . .
    blueyz28 likes this.
    09-12-2014 07:44 PM
  21. wgfinley's Avatar
    I was on as soon as they opened it up and quickly and easily got my order for a Gold 6 Plus 128 GB without any issues. I got the same 10/13 - 10/22 date you guys got.

    Here's what I know from prior experience with AT&T pre-order:

    First, they always under promise and over deliver, I've usually gotten my phone before the date they gave me. I'm not even sure if they know what they get, I'm sure Apple assesses the orders and allocates accordingly.

    Second, if you cancel you will likely regret it. You lose your place in line, your upgrade eligibility gets hosed and it looks like things are no better from Apple with the 6 Plus so you might as well stick it out.

    I was using an available upgrade from my family pool so really had no choice, you can't do that through Apple, you have to go straight to AT&T. Hopefully they (and Apple) don't let us down.
    09-12-2014 07:52 PM
  22. tattooed4515's Avatar
    I'm paying full price for the phone either way. Cancelled att preorder with mid nov ship date. Ordered with apple. Mid oct delivery date. Much better. Going to try to get one on release day if I can, from a store. If I can I will cancel the apple.com order.
    09-12-2014 08:02 PM
  23. Cmatt1971's Avatar
    Same here when pre-ordering from at&t in the past. I have almost always got my phone well before the date they told me it would ship.

    Last time I looked mine was still showing ships in 21-28 days and is still pending.

    I'm in no huge hurry to get it, after all it's just a phone. The only reason I decided to pre-order is that I just happen to be working graveyard shift and was up anyway. I'll just keep using the G3 until it arrives.
    anon4757448 and sarahhoch914 like this.
    09-12-2014 08:03 PM
  24. Bias reduX's Avatar
    I have no argument for the carriers...they very well may screwed the pooch on this whole thing, which is why almost every regular user on this website suggests using Apple to make your pre-orders (and any orders or services for that matter). I'd tend to say that I could almost guarantee the carriers mismanaged it, because that is what they do well...and why relying on them for Apple product purchases and service should be a last resort...and from what I can see, many people jumped to the carrier websites to order because many of them popped up BEFORE the Apple site or app. And now we see that many of the results were negative...

    Perhaps some good experience for some of you to use on future pre-orders.
    See the only real problem I have with this, is that (i'm willing to bet) a large number of pre-orders were done through the app (which not everyone has access too). Due to its circulation from the internet to friends that it was the only way you could pre-order the phone (I was up until 3 AM (MST) trying anyways with 2 computers and a phone browser trying). It's not like I wanted to choose At&t as my buying place, but I had to roll the dice or face even worse consequences then waiting for Apple's site.
    Though Apple is still not as long of a wait as AT&T is estimating right now, so I would be bothering reps to get my upgrade reverted ASAP.

    Anyways as for me, my ship date is estimated 10/2 - 10/13. I do really want the phone, but I don't know how willing I am to camp out for it haha.
    09-12-2014 08:29 PM
  25. DJLILM's Avatar
    just got a text sayin my order has been processed
    09-12-2014 09:36 PM
152 12345 ...

Similar Threads

  1. People who purchased through AT&T?
    By Dennisgarcia in forum iPhone
    Replies: 33
    Last Post: 09-16-2014, 09:17 PM
  2. Tmobile No Contract work on VZW/Sprint/Att?
    By zmenchhofer in forum iPhone 6
    Replies: 4
    Last Post: 09-12-2014, 01:14 PM
  3. Yahoo News Digest gets updated for a beautiful experience on iPad
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 09-12-2014, 07:00 AM
LINK TO POST COPIED TO CLIPBOARD