1. dstrauss's Avatar
    Just in case you got a reservation number from Apple last night and you got the delayed order confirmation from AT&T (10/22 deliveries - I should have known better than to go forward with the AT&T order - they always delay me):

    Apple couldn't close the 10/1 delivery reservation because AT&T already showed my back order used up my upgrade eligibility. Call AT&T (877-782-8870) and be VERY FIRM insisting you want to cancel the back order (refuse to accept their "in process" BS - tell them the site and email shows it is back ordered). They can and will cancel, which resets your eligibility status, and lets you go back and complete the Apple reservation order - at least moved my estimated delivery up nearly a month.
    09-12-2014 12:26 PM
  2. Cmatt1971's Avatar
    Had no choice. Apple site would not load for me.
    I had the same problem, the 3 times I got it to load and started the selection process the site crashes when itt got to select carrier.
    It also took me a couple of tries with at&t site as well.
    09-12-2014 12:45 PM
  3. lugnut1012's Avatar
    Did you ever get an answer to this? I am a Premier Business Account also and I was wondering how you got this straightened out. Thanks
    09-12-2014 01:25 PM
  4. tattooed4515's Avatar
    Just got off the phone with att and they told me everyone who ordered the 6+ has a ship date of nov 9 - nov 27. Could everyone check or recheck their status and tell me if you have anything different?
    09-12-2014 01:51 PM
  5. DJLILM's Avatar
    Just got off the phone with att and they told me everyone who ordered the 6+ has a ship date of nov 9 - nov 27. Could everyone check or recheck their status and tell me if you have anything different?
    Mines still say 10/13 to 10/22


    Sent from my iPhone4s using Tapatalk
    09-12-2014 02:03 PM
  6. Neutrino's Avatar
    Mine still shows the 10/13-10/22 estimate.
    09-12-2014 02:22 PM
  7. tattooed4515's Avatar
    So I got up and submitted my order 3 minutes after preorder begun for nothing. Awesome.
    ladyc0524 likes this.
    09-12-2014 02:27 PM
  8. detfan's Avatar
    Just got off the phone with att and they told me everyone who ordered the 6+ has a ship date of nov 9 - nov 27. Could everyone check or recheck their status and tell me if you have anything different?
    They lie as bad as apple. Mine says 10/31 to 11/11. And that's after ordering within 15 minutes.


    Sent from my iPad using Tapatalk HD
    09-12-2014 02:37 PM
  9. wcrandall's Avatar
    Mine shows 10/31 - 11/11
    09-12-2014 02:39 PM
  10. Dennisgarcia's Avatar
    Mine says 10/13-10/22
    09-12-2014 02:43 PM
  11. SeanHRCC's Avatar
    They lie as bad as apple. Mine says 10/31 to 11/11. And that's after ordering within 15 minutes.


    Sent from my iPad using Tapatalk HD
    Where did Apple lie?
    09-12-2014 02:48 PM
  12. guinnkevinr's Avatar
    Mine is now saying I need to call in to correct a payment mistake. I triple checked my card number and entered everything correctly. My bank has ample funds. Every time I call premier to correct whatever it is, it disconnects on me. I may not get mine and got the order in early.

    Also, the email sent to tell me about the issue told me to call a number that belongs to a different company that doesn't go to anyone! Had to pull up the correct number online but can't connect.

    Sent from my OnePlus One
    09-12-2014 03:00 PM
  13. detfan's Avatar
    Where did Apple lie?
    Umm Lets see. They don't have any phones and sold them anyway?
    Pretty simple as I see it.
    09-12-2014 03:04 PM
  14. Papaguan's Avatar
    Estimated delivery: 10/31/14 - 11/11/14.

    Ordered at 12:37AM.
    09-12-2014 03:15 PM
  15. ladyc0524's Avatar
    Mine still says 10/13-10/22
    09-12-2014 03:18 PM
  16. SeanHRCC's Avatar
    Umm Lets see. They don't have any phones and sold them anyway?
    Pretty simple as I see it.
    I'm curious if you have any idea what you're talking about here...lol.

    This is a PRE-order...which means we are putting in orders for a phone that isn't available yet. Apple didn't give us any indication of how many devices were available for ordering on the 19th, they are allowing pre-orders, and when pre-orders overwhelm the day 1 stock estimates, they continue pre-orders with shipping dates further and further out...this is the same way it is done every single year.

    Apple hasn't lied about anything, and you know full well when you'll get your iPhone BEFORE you pay for it. Nobody is paying for an iPhone through Apple with a guarantee of getting it on the 19th and then after paying for it getting told a totally different date...if you had this happen through a carrier, blame your carrier...THIS is why most of us here suggest ordering through Apple when pre-ordering, but people don't want to listen or become impatient and they go with carrier sites, and god knows what happens there.

    Pretty simple as I see it.
    09-12-2014 03:20 PM
  17. bdkuhn1's Avatar
    I got information that my card has been charged and that my order is in process and when I placed the order it indicated that nothing is charged until the items is processed and shipped so to me that means I am getting one and it's on the way to the warehouse to ship out!
    09-12-2014 03:22 PM
  18. Neutrino's Avatar
    I'm curious if you have any idea what you're talking about here...lol.

    This is a PRE-order...which means we are putting in orders for a phone that isn't available yet. Apple didn't give us any indication of how many devices were available for ordering on the 19th, they are allowing pre-orders, and when pre-orders overwhelm the day 1 stock estimates, they continue pre-orders with shipping dates further and further out...this is the same way it is done every single year.

    Apple hasn't lied about anything, and you know full well when you'll get your iPhone BEFORE you pay for it. Nobody is paying for an iPhone through Apple with a guarantee of getting it on the 19th and then after paying for it getting told a totally different date...if you had this happen through a carrier, blame your carrier...THIS is why most of us here suggest ordering through Apple when pre-ordering, but people don't want to listen or become impatient and they go with carrier sites, and god knows what happens there.

    Pretty simple as I see it.
    Actually, it's not simple. If pre-ordering were simple (we get up on time and push the button), we wouldn't have this thread. Preordering is a race against time. Those who can find a break in the system get rewarded. The issue many of us have is that we tried preordering in the first hour. Both Apple and the carriers. Apple was down. ATT was up. I chose that route. I wasn't expecting a 3 week delay at that time in the morning.

    I'm Ok with the delay when I know it is a genuine and transparent cause. When I see posts if people posting before and after my preorder and having a 9/19 date, my BS meter perks up.
    ladyc0524 and tattooed4515 like this.
    09-12-2014 03:29 PM
  19. SeanHRCC's Avatar
    It's actually quite simple. Instead of continuing to try to order through Apple, you jumped the gun and went with AT&T, and you ended up with a longer wait time than you wanted...I mean I hate to point out the obvious, but had you continued to try the Apple website and/or Apple store app, this probably wouldn't be a problem.

    There's no BS here, it's just a tsunami of people pre-ordering the same product. Some of you took alternate routes...it worked for some, not for others.
    Bmichael78 likes this.
    09-12-2014 03:34 PM
  20. detfan's Avatar
    I'm curious if you have any idea what you're talking about here...lol.

    This is a PRE-order...which means we are putting in orders for a phone that isn't available yet. Apple didn't give us any indication of how many devices were available for ordering on the 19th, they are allowing pre-orders, and when pre-orders overwhelm the day 1 stock estimates, they continue pre-orders with shipping dates further and further out...this is the same way it is done every single year.

    Apple hasn't lied about anything, and you know full well when you'll get your iPhone BEFORE you pay for it. Nobody is paying for an iPhone through Apple with a guarantee of getting it on the 19th and then after paying for it getting told a totally different date...if you had this happen through a carrier, blame your carrier...THIS is why most of us here suggest ordering through Apple when pre-ordering, but people don't want to listen or become impatient and they go with carrier sites, and god knows what happens there.

    Pretty simple as I see it.
    This conversation with an apple apologist will prove to be pointless. Therefore after this I will unsubscribe. Preorder or not, the date for release is the 19th. They didn't say iPhone 6 only, they sold it as iPhones. Bottom line is they never planned on anyone getting the plus on the release date unless you wanted to stand in line all day.

    As for ordering through apple? Hmm well I and other like me tried very very early this morning. To no avail. Btw., so I went with my carrier because at least I could get on the site. The other point I'd like to make on your other apology for apple is this.

    It may be done like this every year, that doesn't make it right. I went from the 19th to 21-28 days to now a date of early to mid November. That may be ok with you mr. Know it all, but it isn't me.

    I for one and, and yes I am in the minority am sick of how they handle release dates and pre orders. You keep on taking it from them. I won't. I'll be moving on the the note 4 if they continue to tell me I have to wait until November. My loyalty has ended with this company.

    Now carry on with your ridiculous drivel and support for them, while I now out. Take care all star.


    Sent from my iPad using Tapatalk HD
    09-12-2014 03:36 PM
  21. bdkuhn1's Avatar
    I totally agree and this isn't the first time this has happened and I got on right when the ordering opened and I had problems.

    I know my order today my card was charged and when you place the order it indicates that your card is not charged till the times is processed for shipping.

    So I am assuming that my order is going to be shipped as there was a notice on the order page that indicated if you pre ordered before 3am PT time that you're order would be first. I ordered mine at 2:41 CST time and that is 12:41 PT so I was within that range of time!
    09-12-2014 03:37 PM
  22. SeanHRCC's Avatar


    I have no reason to be an "apple apologist" as you called it...Apple has done nothing to apologize for...so you didn't get an iPhone for the 19th because you ordered it through a carrier instead of through Apple? Somehow that's Apple's fault?

    This entitlement notion is hilarious...get over it kid.
    Bmichael78 and Les74 like this.
    09-12-2014 03:45 PM
  23. Neutrino's Avatar
    It's actually quite simple. Instead of continuing to try to order through Apple, you jumped the gun and went with AT&T, and you ended up with a longer wait time than you wanted...I mean I hate to point out the obvious, but had you continued to try the Apple website and/or Apple store app, this probably wouldn't be a problem.

    There's no BS here, it's just a tsunami of people pre-ordering the same product. Some of you took alternate routes...it worked for some, not for others.
    You may be right. Then again you may not. All speculation. I think there are enough people who "jumped the gun" to go with the carrier to demonstrate that the carrier handling of preorders was mismanaged.
    09-12-2014 03:47 PM
  24. tattooed4515's Avatar
    My card was charged. They do that to make sure that the money is there. The charge will be taken off in a few days.

    Yes I went to att. Because apple wouldn't load. I'm not saying anything about apple. What I'm saying is it's bs that I place my order at 304, 3 min after preorders start and get a est shipping of mid November and someone who goes through att a half hour later gets mid October.
    ladyc0524 likes this.
    09-12-2014 03:50 PM
  25. BreakingKayfabe's Avatar
    When did Apple or the carriers say anyone was guaranteed a device on September 19th by pre-ordering?
    TechnologyTwitt likes this.
    09-12-2014 03:57 PM
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