I ordered mine through Amazon (Spigen's "store" there), and it shipped late despite being listed as in stock, and the USPS tracking number they provided didn't register in the system until a day before it was delivered (or so I think since it wasn't delivered until after I had left town). This was their "expedited" shipping. I was not impressed. Still waiting for the "button fix" for my Neo Hybrid, but there wasn't a timetable for its delivery. I'm not fond of the case anyway as it makes the device harder to hold, which is not something you want for a phone this large. It's been relegated to an emergency backup case.