1. APujol926's Avatar
    i've bought an iphone 5s from craigslist. before i bought it, i had an imei check on the phone it said the icloud was clean and the blacklist was clean. Well i try to wipe it and the password i was given isn't working. says that verifacation failed ? please any help i dont want to know i thrown away money
    08-27-2016 07:04 AM
  2. robertk328's Avatar
    Unfortunately you'll have to contact the seller to get them to unlock it. They may have forgotten or given the wrong one.
    Hopefully they can reset the password for you!
    08-27-2016 07:27 AM
  3. Just_Me_D's Avatar
    If you're saying that you were prompted to enter the passcode associated with an assigned iCloud account then there's NOTHING any of us can do for you except to tell you to contact the person the iCloud account is assigned to and have him wipe it OTA (over the air). If you do not know or cannot contact the person, you have a paper weight. Period.
    08-27-2016 07:28 AM
  4. Ledsteplin's Avatar
    First try Reset Network Settings.
    Reset Network Settings Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
    08-27-2016 07:32 AM

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