1. iMore Question's Avatar
    in my phone when i connected the charger it says the accessory may not support
    04-25-2016 09:37 AM
  2. Rob Phillips said: Best Answer

    Welcome to iMore! Have you tried using a different charger and cable? Are you using a genuine Apple or a Made for iPhone (MFi) certified charger and cable?
    Try resetting your device by holding the power button and home button down simultaneously until you see the Apple boot logo. If that doesn't fix the problem then try a different charger and cable. If you're still having a problem the next step would be to restore your iPhone as it could be a software problem. Also, make sure you're updated to the latest version of iOS.
  3. Rob Phillips's Avatar
    Welcome to iMore! Have you tried using a different charger and cable? Are you using a genuine Apple or a Made for iPhone (MFi) certified charger and cable?
    Try resetting your device by holding the power button and home button down simultaneously until you see the Apple boot logo. If that doesn't fix the problem then try a different charger and cable. If you're still having a problem the next step would be to restore your iPhone as it could be a software problem. Also, make sure you're updated to the latest version of iOS.
    04-25-2016 09:54 AM
  4. Ledsteplin's Avatar
    Sounds like your charger or cable is not compatible. One could be worn out. A cable with a short will give you that message.
    04-25-2016 11:03 AM

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