1. MaxSmarties's Avatar
    My wife's 5S (quite new, bought last september) in the last 2 months is having an issue. Not so often, just sometimes, but it just refuse to charge when connected to the charger. I tried several chargers (all Apple's original chargers) with no luck.
    If I switch it off and reconnect it to the charger, it charges normally....

    Any advices ?
    It still is under AppleCare (2 years in Europe) so the idea is to have it checked by Apple.
    04-02-2016 03:33 PM
  2. Just_Me_D's Avatar
    My youngest son just went through this a few days ago with his iPhone 5S. He switched chargers after a couple of days and voila! It began charging normally. This is the only time it has happened, and hopefully, it'll never happen again. Why it happened in the first place, I do not know, unfortunately.
    04-02-2016 04:59 PM
  3. fredriks's Avatar
    Have you tried to clean the charging port? It's a dust collector
    04-02-2016 05:09 PM
  4. MaxSmarties's Avatar
    Have you tried to clean the charging port? It's a dust collector
    It was my first guess... But it seems to be clean.

    I don't know, I'm considering the opinion to fix an appointment at the Genius Bar
    04-02-2016 07:43 PM
  5. MaxSmarties's Avatar
    My youngest son just went through this a few days ago with his iPhone 5S. He switched chargers after a couple of days and voila! It began charging normally. This is the only time it has happened, and hopefully, it'll never happen again. Why it happened in the first place, I do not know, unfortunately.
    It happened twice at my wife in the last two months. And in her case, switching chargers didn't work (I have 4 chargers at home: two iPhones and two iPads).
    Just rebooting the iPhone is the solution
    04-02-2016 07:46 PM
  6. lyndonjohn's Avatar
    An appointment to genius bar might be your best option if its still under AppleCare.
    04-02-2016 10:46 PM
  7. phreddyl's Avatar
    It was my first guess... But it seems to be clean.

    I don't know, I'm considering the opinion to fix an appointment at the Genius Bar
    My friend thought his was clean too. Then apple tech pulled out enough to make a pillow. Now it works fine.
    04-02-2016 10:49 PM
  8. MaxSmarties's Avatar
    An appointment to genius bar might be your best option if its still under AppleCare.
    Yep. AppleCare is 2 years in Italy.
    My friend thought his was clean too. Then apple tech pulled out enough to make a pillow. Now it works fine.
    It wouldn't explain why it works after the reboot...
    Next time it will happen, I'll fix an appointment at the Genius Bar.
    04-03-2016 04:20 AM

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