1. iMore Question's Avatar
    I turned off my iPhone 5s and went to turn it on again, and it has been restarting for the past 15 minutes. As soon as it looks like I'll finally get to the lock screen, it shows the Apple logo again. I've tried pressing on the home button and power button to make it turn off all the way but it just continued to do the same thing.
    02-14-2016 10:12 PM
  2. whmurray's Avatar
    It is more likely a software problem than hardware.

    Start by holding those buttons for at least a minute. Then go to apple.com/support .
    Last edited by whmurray; 02-15-2016 at 09:46 PM. Reason: new thoight.
    02-15-2016 07:46 PM
  3. Just_Me_D's Avatar
    If you're unable to stop the boot loop, you may have to put the device in recovery or DFU mode to get it back working again. Unfortunately, doing so will cause you to lose your pics, videos, music and other data so I hope you've made a recent backup to restore either via iCloud or iTunes. Anyway, to put the device in recovery mode, follow the official instructions found via the following link.

    https://support.apple.com/en-us/HT201263
    Sherry_B likes this.
    02-15-2016 09:23 PM

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