01-21-2016 01:36 PM
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  1. iMore Question's Avatar
    iMore Question
    I set up the touch ID and it was working. Now it's not and I can't open my IPHONE 5S

    I DON'T KNOW WHAT THE HUMAN VERIFICATION IS
    01-21-2016 01:15 PM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Welcome to iMore! Did you not set up a 4 digit passcode? Here's the thing! You can connect the phone to iTunes on computer, put it in DFU mode and restore. But, you will lose all your data, including photos. Then to set up, you will need the Apple ID and password.

    There's no other way, unless you recall the 4 digit passcode.
    01-21-2016 01:36 PM
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