1. iMore Question's Avatar
    When i press sleep/.wake and home simultaneously - no screen shot

    also tried rebooting
    11-29-2015 07:25 PM
  2. dchandler's Avatar
    Have you tried a hard restore, restoring the phone to factory default?
    11-29-2015 07:45 PM
  3. Ledsteplin's Avatar
    Be sure you're not pressing the volume button on the other side too. That would prevent the screenshot. Until you resolve this, you can take screenshots using Assistive Touch in Accessibility.
    11-29-2015 11:42 PM

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