1. iMore Question's Avatar
    I have an iPhone 5s and when I record on the regular camera app and play it back, there is no sound, it's like a scratching/hissing noise. The video itself is perfect it's just the sound. But when I record videos on snapchat, the sound works perfectly fine and I can hear everything clearly. This problem only occurs with my back camera and has been happening for a couple of months now. Any advice?
    11-29-2015 05:07 PM
  2. Just_Me_D's Avatar
    Are you using the native camera app or a 3rd-party camera app to record the videos?
    11-29-2015 06:23 PM
  3. Ledsteplin's Avatar
    You may have it set on "slo mo", Check the setting and be sure it's on video.
    11-29-2015 08:51 PM
  4. xMatter's Avatar
    Try cleaning the hole between the lens and flash. Someone I knew had chocolate in there and prevented sound for recorded videos.
    11-30-2015 10:56 PM

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