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  1. iMore Question's Avatar
    I have an iPhone 5s with iOS 9.0.2 and the latest version of iTunes on Windows 10. When I plug in my iPhone to the computer it will start to charge but it will not show up on the computer or in iTunes. I know the cable and iTunes are working correctly because I tried my friend's iPhone 6s and it worked perfectly. Are there any ways to make my iPhone connect?
    10-19-2015 04:57 PM
  2. WITHDRAWL said: Best Answer

    Check your control panel and make sure you have iTunes allowed.
  3. Just_Me_D's Avatar
    Make a Genius Bar appointment with the nearest Apple Store and have them diagnose the problem for you. It may be something as simple as a reboot or resetting all settings.
    10-19-2015 08:41 PM
  4. anon(9208252)'s Avatar
    Check your control panel and make sure you have iTunes allowed.
    10-19-2015 08:42 PM

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