1. iMore Question's Avatar
    for some reason today my iphone 5s screen is not responding to my touch. Im pretty sure the screen is not damaged because I am using assistive touch and this opens when selected, its just everything else that's not responding. I can only unlock my phone by asking siri to take me to an app but once phone is unlocked nothing works. Another issue I have is the sleep/wake button does not work (hence the assistive touch) so I cant turn my phone off. Any ideas on how I can resolve this?
    10-18-2015 10:00 AM
  2. Just_Me_D's Avatar
    Make a Genius Bar appointment with the nearest Apple Store and have them diagnose the problem for you. The problem could be a loose connection or it corrupted setting, but none of us here can say for certain, in my opinion.
    10-18-2015 11:51 AM

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