1. iMore Question's Avatar
    my original charger broke so i bought a new one that was a bit weird- it needed to be in a certain position for my phone to register it. anyway it was on 1% on saturday ON CHARGEwhen it turned off and it hasntbeen on since. the charging icon did come on for a few hours but now, even with a new charger it is unresponsive, nothing but blackness on the screen. it wont even hard reset.im 65 miles from an apple store so thats out of the question for just now. and i dont have itunes on mycomputer, i will install it butim just wondering if im doing something wrong
    its an iphone 5s with ios9
    10-13-2015 10:50 AM
  2. Rob Phillips's Avatar
    Were you using an Apple OEM charger, or at least a MFi (made for iPhone) branded charger? It could be the charger or you could have a fried battery.

    Also, does your lightning cable disconnect from the charging block? You can try to unplug the block and plug it into your laptop and see if that charges the phone. You don't need to have iTunes installed.

    Sent from my iPhone 6s Plus using Tapatalk
    10-13-2015 10:54 AM
  3. Ledsteplin's Avatar
    Never use a non certified charger or cable. Those cheap Chinese knock offs can damage the phone.
    10-13-2015 02:33 PM
  4. Rob Phillips's Avatar
    Never use a non certified charger or cable. Those cheap Chinese knock offs can damage the phone.
    That's if they don't explode and injure someone.


    Sent from my iPhone 6s Plus using Tapatalk
    10-13-2015 02:36 PM

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