10-06-2015 02:40 PM
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  1. iMore Question's Avatar
    iMore Question
    the phone has been stuck on verifying update since 0700 this morning. I can't use phone at all. I tried turning it off but it won't let me
    10-06-2015 01:54 PM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Try a hard reset?
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    That doesn't work you may need to put in DFU mode and restore. I really don't know. Maybe someone else will know.
    10-06-2015 01:57 PM
  3. Jaguarr40's Avatar
    Jaguarr40
    Originally Posted by iMore Question
    the phone has been stuck on verifying update since 0700 this morning. I can't use phone at all. I tried turning it off but it won't let me
    IMO I would unplug to break a connection for about 10 mins. Aftrwards plug back in and go right into DFU mode after a manual backup and do your restore. This should do it and then restore from the manual backup.
    10-06-2015 02:40 PM
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