1. iMore Question's Avatar
    I get asked to "please enter credentials to authenticate your device" and to enter a Log In ID & Password. But none has been established as yet by me. It does not accept my Apple ID & Password.
    10-04-2015 06:40 AM
  2. SwitchBeach's Avatar
    Is the phone brand new?
    Did it have a previous user?
    Did that previous user remove their Apple ID from the device?
    10-04-2015 06:52 AM

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