1. Peter humberd Corvallis's Avatar
    Hello

    My name is Peter humberd Corvallis. My iphone 5S stopped showing battery percentage going up when charging. Does anyone know how to fix this problem?

    Thanks
    Peter humberd Corvallis
    08-04-2015 04:26 AM
  2. Bigeric23's Avatar
    Have you attempted a forced restart?

    https://support.apple.com/en-us/HT201559
    08-04-2015 08:00 AM
  3. Peter humberd Corvallis's Avatar
    Hello Bigeric

    I never attempt to force restart. Whenever I need to switch off my phone, I switched it off in the same way like you mentioned. I think there may be some different problem.

    Thanks

    Peter humberd Corvallis
    08-05-2015 08:24 AM
  4. John Yester's Avatar
    You mean it does not show the battery percentage? or is does show it, but it doesn't go up?
    08-05-2015 08:54 AM
  5. Peter humberd Corvallis's Avatar
    Hello John Yester

    The problem is it stays at certain percentage but doesn't move.

    Thanks
    Peter humberd Corvallis
    08-06-2015 05:50 AM
  6. MrMike6by9's Avatar
    Can give us a little more information when you see this? For example, are you putting the phone on charge, turning off the screen, and then checking periodically? Do you see the lightning bolt that indicates the phone is connected to power. Do you let the phone go down to 10-20% or lower periodically so that the battery is "exercised"? Most people agree that it's best not to always try to maintain a 100%, for example.
    YMMV
    08-06-2015 09:06 AM
  7. Andy Tan 2's Avatar
    Please check in Settings -> General -> Battery Percentage. Make sure it was turn on.
    08-10-2015 10:48 AM

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