1. jclif's Avatar
    Recently the microphone on my 5s as been going in and out, meaning that people tell me that sometimes they cant hear me. I know this isn't a reception issue because when I have my bluetooth connected int he same area it works fine. My question is, will Apple replace the microphone or swap my phone out?

    Thanks for the help
    03-15-2015 05:47 PM
  2. kch50428's Avatar
    If purchased less than 12 months ago... It would be a warranty issue... If you have AppleCare+ and the phone is less than 2 years old, you'll get a replacement under AC+... Otherwise, they'll let you know what repair options are available.
    03-15-2015 06:32 PM
  3. jclif's Avatar
    I went in yesterday and they swapped it within 5 mins, no questions asked
    kch50428 likes this.
    03-17-2015 10:13 AM

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