1. terryh215's Avatar
    When I'm on a phone call the screen flashes on and off and stays off most of the time. I can't end the call or click the speakerphone option. What's causing this and how do I fix this?
    03-08-2015 02:17 PM
  2. kch50428's Avatar
    Could reinstall the iOS via iTunes... and if the issue persists and is easily replicated - going to an iTunes Genius Bar would let you know what options are... warranty replacement, AppleCare...
    03-08-2015 02:28 PM
  3. IAmSixNine's Avatar
    Has the screen been replaced? Sounds like its the proximity sensor either malfunctioning or being covered / blocked. Do you have a case on your iPhone?
    03-09-2015 01:46 PM

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