1. vanilal's Avatar
    I finally received my iPhone 5 after a month of waiting in the mail. Sadly I just took it out of the box and saw the back was scratched and had a tiny nick on it.

    I'm thinking of returning it. In your opinion, is this scratch worthy of a return if it happened to your new iPhone? Would I be able to walk into the store and exchange it for a brand new one (in box) on the spot?
    11-07-2014 04:11 AM
  2. taz323's Avatar
    For me, with amount spent on new phones, i'd want mine without a scratch. I would return.
    Spencerdl likes this.
    11-07-2014 09:47 AM
  3. Spencerdl's Avatar
    I would have to agree with Taz. Return the scratched device.
    11-07-2014 10:14 AM
  4. Just_Me_D's Avatar
    I finally received my iPhone 5 after a month of waiting in the mail. Sadly I just took it out of the box and saw the back was scratched and had a tiny nick on it.

    I'm thinking of returning it. In your opinion, is this scratch worthy of a return if it happened to your new iPhone? Would I be able to walk into the store and exchange it for a brand new one (in box) on the spot?
    Go to the nearest Apple Store with your receipt and have them give you another one...
    11-07-2014 11:22 AM
  5. phreddyl's Avatar
    Where did you buy it from? Seems like a long wait for an iPhone 5
    11-07-2014 11:44 AM
  6. jenni122701's Avatar
    I would certainly return it. Its a shame it was in that condition.
    11-07-2014 09:22 PM
  7. zerog46's Avatar
    Especially since they don't make them anymore. If I'm not mistaken.


    Sent from my iPad using Tapatalk
    11-07-2014 09:42 PM
  8. ihelp77's Avatar
    I would return it before I put a lot of new data on the phone. You paid for a new phone, not a scratched and dinged phone.
    11-08-2014 01:02 PM
  9. Larry Cook1's Avatar
    No doubt it should be returned. You ordered a new one and sounds like you received a used and probably refurbished one.
    11-08-2014 01:33 PM
  10. pr1nce's Avatar
    I have to agree with everyone else. I'd return it as soon as possible. Good luck.
    11-08-2014 02:10 PM
  11. rayz336's Avatar
    I'd return it as well
    11-08-2014 02:19 PM
  12. OBF's Avatar
    Is this a serious question?

    YES! YES RETURN IT RIGHT NOW, WHY HAVEN'T YOU RETURNED IT YET? YES!!
    11-17-2014 02:44 PM

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