1. ASIF2323's Avatar
    On os 8.0.2
    bought i phone 5s space grey from apple store 15 days back with factory 7.1.2 updated to 8.0.2 on 2nd day of buying 5s
    Theres an issue with the speaker i guess that also only when some one calls i.e when phone rings it makes distorted sounds ( slow sound of the original ring tone but very slow distorted sound ) happened with me only twice in past 10 days !! But it happened
    rest speaker works fine while playing music , headphones , or watching any movie , no other issue as such !!

    I have observed both times phone was idle for more than 2 hours thats when it made distorted sound!!! just a guess !!!
    phone rings well but when i hold it to pick up or move it sounds get distorted or slow version of the ringtone !!!
    only happens when headphones are inserted ....

    whats causing this distorted sound ? no answer from the apple store as well !!! please help if some one knows the reason !!!!

    1.is it hardware ? but then it would have been continuous?
    2.is it 8.0.2 i dont know because i am using apple for the first time in my life !!
    3. is it water damage or something??
    4. or this is because of some settings ??
    please advice !!!
    10-13-2014 01:51 PM
  2. Spencerdl's Avatar
    You stated "no answer from the Apple store as well", they didn't offer you a new device?
    10-13-2014 06:22 PM
  3. ASIF2323's Avatar
    they said after 8.1 update id it still persists
    10-17-2014 08:00 AM
  4. Spencerdl's Avatar
    they said after 8.1 update id it still persists
    Welcome to iMore....interesting, usually the Apple stores are pretty good with replacing iPhones with problems. Did you speak with a manager/supervisor??
    10-17-2014 08:04 AM
  5. ASIF2323's Avatar
    Yes as the issue happened only when i plug in the headphones and happened only 4 times in past 10 days !! They said its an software issue as ringtones change their pitch only while headphones are plugged in !! Waiting for 8.1 now , more over i dont want refurbished models as i have heard mostly they give refurbished handsets !!
    10-17-2014 08:08 AM
  6. Spencerdl's Avatar
    Yes as the issue happened only when i plug in the headphones and happened only 4 times in past 10 days !! They said its an software issue as ringtones change their pitch only while headphones are plugged in !! Waiting for 8.1 now , more over i dont want refurbished models as i have heard mostly they give refurbished handsets !!
    Okay...understandable. I personally haven't had any problems with ringtones using my Verizon 5s (iOS 8.0.2) and headphones/earbuds. I hope the next update fixes this issue on your device
    10-17-2014 08:23 AM

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