1. Bpb_mike's Avatar
    Hello,
    I currently have a iPhone 5s with the latest ios update. When I click on my facetime app and go to my contact and click on the persons name the facetime and phone number is grayed out. I am sure this person has a iPhone 5s and the facetime app loaded on her phone.
    How do I fix this?
    Thanks
    10-05-2014 01:14 PM
  2. Just_Me_D's Avatar
    Are you certain that the recipient has FaceTime enabled or have it set to be used via both Wi-Fi and cellular data?
    Last edited by JustMe'D; 10-05-2014 at 05:37 PM.
    10-05-2014 05:22 PM
  3. Ledsteplin's Avatar
    Ask that person to check in their settings. Like D said, they have to have it toggled on.


    Sent from my ancient but trustworthy iPhone 5
    10-05-2014 05:37 PM

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