1. polo2883's Avatar
    So I checking on how many months of warranty was left on my wife 5s apple care plus. I get a message that the device is invalid since it was replaced.

    I called Apple and after speaking with 3 people and verifying lots of information we find out that the phone was swapped on 5/25/14 in Palo Alto. But we live in NY.

    Looks like someone fat fingered the serial and now I am waiting on Apple to correct the issue. The senior representative stated it could take some time since their are having problems with the iPhone 6 and its launch.

    Has anyone else experienced this before?
    09-28-2014 06:50 PM
  2. iOS Gravity's Avatar
    Never happened to me.
    09-28-2014 11:23 PM
  3. polo2883's Avatar
    Wow I just read my post again... My grammar is horrible.
    jburke82 likes this.
    09-29-2014 07:10 AM
  4. BreakingKayfabe's Avatar
    Even if it was swapped once, it doesn't mean it should be out of warranty anyway. Something is screwed up in there but hopefully they'll accommodate you quickly.
    09-29-2014 04:37 PM

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