1. serglb's Avatar
    So I've been trying to FaceTime with several people and my FaceTime sticks on "Connected". I've toggled FT off and on and I don't know what else to do. Help?? I have updated to ios 7.1.1 as well.

    Sent from my Gold iPhone 5S using Tapatalk
    05-12-2014 12:43 AM
  2. kataran's Avatar
    Hmmm. Sounds like a slow network issue

    Try a simple Reboot that might fix it
    05-12-2014 08:14 AM
  3. serglb's Avatar
    Hmmm. Sounds like a slow network issue

    Try a simple Reboot that might fix it
    I'm on T-Mobile's LTE in Cleveland, OH and I tried it on AT&T UVERSE in Cleveland and it still wouldn't work. I'll try the reboot and see.


    Sent from my Gold iPhone 5S using Tapatalk
    05-12-2014 09:59 AM
  4. Tartarus's Avatar
    I'm on T-Mobile's LTE in Cleveland, OH and I tried it on AT&T UVERSE in Cleveland and it still wouldn't work. I'll try the reboot and see.


    Sent from my Gold iPhone 5S using Tapatalk
    Any luck ?
    05-12-2014 11:34 AM
  5. serglb's Avatar
    Any luck ?
    Nope :\


    Sent from my Gold iPhone 5S using Tapatalk
    05-12-2014 11:35 AM
  6. Tartarus's Avatar
    Does it work when you're on WiFi? Did you check FaceTime is enabled for Cellular usage in Settings -> Cellular

    FaceTime-imageuploadedbytapatalk1399909075.821615.jpg
    05-12-2014 11:37 AM
  7. Almeuit's Avatar
    Does it work when you're on WiFi? Did you check FaceTime is enabled for Cellular usage in Settings -> Cellular

    Click image for larger version. 

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    I'm on T-Mobile's LTE in Cleveland, OH and I tried it on AT&T UVERSE in Cleveland and it still wouldn't work. I'll try the reboot and see.


    Sent from my Gold iPhone 5S using Tapatalk
    He advised he tried mobile and wifi so shouldn't be that. Doesn't this go through Apple's servers? I'd try another iDevice if you have one... If it works you know it's your phone... If it doesn't it's Apple's server.

    Sent from my T-Mobile Note 3 using iMore Forums.
    serglb likes this.
    05-12-2014 03:52 PM
  8. serglb's Avatar
    He advised he tried mobile and wifi so shouldn't be that. Doesn't this go through Apple's servers? I'd try another iDevice if you have one... If it works you know it's your phone... If it doesn't it's Apple's server.

    Sent from my T-Mobile Note 3 using iMore Forums.
    I'll try through my iPod but yeah on my phone it won't go through cellular or wifi... Let me try to FT someone else really quick - it may be their phone.


    Sent from my Gold iPhone 5S using Tapatalk
    05-12-2014 04:24 PM
  9. BreakingKayfabe's Avatar
    Sign out and sign back in to FaceTime from the settings.
    serglb likes this.
    05-12-2014 05:24 PM
  10. Almeuit's Avatar
    I'll try through my iPod but yeah on my phone it won't go through cellular or wifi... Let me try to FT someone else really quick - it may be their phone.


    Sent from my Gold iPhone 5S using Tapatalk
    Or true it could be their phone... Actually are you initiating the call? If not they may be doing voice only FT.

    Sent from my T-Mobile Note 3 using iMore Forums.
    serglb likes this.
    05-12-2014 05:36 PM
  11. serglb's Avatar
    Got it. It is the other persons phone. I'm guessing they're not updated to 7/7.1/7.1.1. I just facetimed my sisters iphone 5C on cellular & wifi.


    Sent from my Gold iPhone 5S using Tapatalk
    Tartarus likes this.
    05-12-2014 10:34 PM

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