About the touch id sensor...

[Alex Reotov]

I know that each sensor is paired to its cpu.
But what if something goes wrong and the sensor is not responding?!?!
I cant replacing it due to security issues...

Sooooo what should i do in that case?!?

Tnx guys

 

[Haalcyon]

Contact Apple


0rbital  Halcyon

 

[Speedygi]

Yup I agree, contact Apple because sensor ID matters are things not to be messed with and better dealt with by the company itself.


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[iEd]

I know that each sensor is paired to its cpu.
But what if something goes wrong and the sensor is not responding?!?!
I cant replacing it due to security issues...

Sooooo what should i do in that case?!?

Tnx guys

Apple would replace the phone if the sensor stopped working .The sensor is not user replaceable.

 

[JakePleasants]

Ed is right. Apple won't replace the sensor, only the phone. So if your sensor is truly defective and not something that they can get working for you and you also can't replace your phone, you're screwed. However, I don't really understand why you couldn't simply back the phone up into iTunes, wipe it before giving it to Apple, and then restore the new device as your old device in iTunes. Everything would be identical. That is, unless your work prohibits backing up of any kind, in which case, like I said, you'd be screwed.

 

[Haalcyon]

Great way to get a brand new unblemished phone!


Halcyon  0rbital

 

[Alex Reotov]

We dont have apple stores in Israel :/

And what about the home button flex it self...
Its not problem to replace it?
Its not soldered to the flex or something like that wright ?!

Tnx

 

[JakePleasants]

We dont have apple stores in Israel :/

And what about the home button flex it self...
Its not problem to replace it?
Its not soldered to the flex or something like that wright ?!

Tnx

I'm really not sure what to tell you other than it would be incredibly difficult to replace yourself, and that's if it's even possible because like you said, it could be soldered (I just don't know). I'd certainly advise against it, but hey, it's your phone.

 

[Haalcyon]

It seems like an issue for warranty. You still need to contact Apple.


Halcyon  0rbital

 

[JakePleasants]

It seems like an issue for warranty. You still need to contact Apple.


Halcyon  0rbital

Agreed. Even if no Apple store, you can still call them.

 

[acerace113]

The Touch ID sensor is tied to the CPU so if you replace the Touch ID sensor it won't work. This is suppose to be a security feature so if someone stole your phone and replaced the sensor your phone with a rigged one your phone will reject it.


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[Septembersrain]

Do not risk fixing it yourself. Even if there aren't stores, call the support line. I had to send in a phone for a customer once and it took less than a week to ship and receive back the device.

https://support.apple.com/choose-country-region

Good luck!


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[iEd]

This all sounds like a hypothetical situation.
If something goes wrong with your home button contact Apple. Check the warranty for your country I know warranties can differ from country to country it's all on Apples website.
If something goes wrong with the Touch ID hardware why concern yourself with replacing the home button when the phone won't work properly if it's done.

 

[johnboysupergolf]

So basically you need to keep the device covered by apple care for the lifetime of the device- because if the sensor ever goes faulty then you're screwed. Great way to keep the money coming in.


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[Haalcyon]

So basically you need to keep the device covered by apple care for the lifetime of the device- because if the sensor ever goes faulty then you're screwed. Great way to keep the money coming in.


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Aren't the phones covered by the industry-standard 1 year warranty?


0rbital  Halcyon

 

[JakePleasants]

Aren't the phones covered by the industry-standard 1 year warranty?


0rbital  Halcyon

Yes.

 

[iEd]

Warranties differ from country to country. What the differences are for Israel are I don't know. The warranty for Israel on Apples site is in Hebrew.

 

[Septembersrain]

So basically you need to keep the device covered by apple care for the lifetime of the device- because if the sensor ever goes faulty then you're screwed. Great way to keep the money coming in.


Sent from my iPad using Tapatalk HD

A one (or two year depending on country) manufacturing warranty is in effect. If you get AppleCare +, it'll be covered for not only manufacturer errors but human ones too.

How long do you plan to keep it that you'd need to replace a sensor multiple times? I'm just curious.


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[Haalcyon]

Warranties differ from country to country. What the differences are for Israel I don't know. The warranty for Israel on Apples site is in Hebrew.

I doubt it's too too different from the US warranty.


0rbital  Halcyon

 

[iEd]

Possibly but every country has different laws concerning warranties Apple has to operate within those laws whatever they may be.