1. larsonage's Avatar
    Hello, I'm on my fourth iPhone 5S. When I press the home button it feels like it gets caught on something before going all the way down. I purchase the space grey for me and the gold for my girlfriend. And she has no issues with her phone. I can't believe. I just received my replacement phone 3 days ago and it's already doing it.
    03-12-2014 04:37 PM
  2. Septembersrain's Avatar
    No. You're buying/exchanging them from the same place. It's likely a bad batch. I'd bring that up to them, see if they've got a new batch in?


    Sent from my electronic device using Tapatalk.
    03-12-2014 05:08 PM
  3. larsonage's Avatar
    Ok thanks. The first time I exchange it was at the apple store. The apple genius thought I was talking about the rattling of the home button. That one lasted 3 weeks. The last two I exchanged at verizon. Those lasted 3 days before it started acting up, I'm gonna see if the will let me exchange the color. Thanks for your help.
    03-12-2014 05:37 PM
  4. robbrick's Avatar
    You WILL NOT be able to exchange the color. Apple will not swap the color, they will only exchange it for the same EXACT device.
    03-12-2014 08:23 PM
  5. taz323's Avatar
    No difference, sounds like bad batch.
    03-12-2014 08:48 PM
  6. larsonage's Avatar
    Thanks guys for the info.
    03-12-2014 10:21 PM
  7. Bruins_CCH_4's Avatar
    I'm wondering, when you get a device replaced through warranty, is the new phone still in the box unopened? If that's the case, wouldn't it be possible to sell a new in the box 5s (and get more proceeds) and buy yourself a new device of a different colour ?


    Sent from my iPhone using Tapatalk
    03-17-2014 06:25 PM
  8. larsonage's Avatar
    Usually when you get it replaced it's a refurbished phone.
    03-19-2014 11:13 AM
  9. larsonage's Avatar
    They let me swap out colors. I'm a proud owner of a white and silver iPhone. I asked them if I could do it because I was keep on getting the same issue with the space grey.
    03-19-2014 11:16 AM
  10. SeanHRCC's Avatar
    If by made differently you mean identically the same except color...then yes.
    03-19-2014 12:23 PM
  11. saynt j's Avatar
    Yes it's made differently.

    IT'S MADE IN SPACE!!!!!!
    Spencerdl and larsonage like this.
    03-19-2014 02:55 PM
  12. pr1nce's Avatar
    There should be no difference. Good luck.
    03-19-2014 03:24 PM
  13. Spencerdl's Avatar
    I hope the white and silver 5s works out for you...Good luck with your new device
    larsonage likes this.
    03-19-2014 11:34 PM

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