[larsonage]

Hello, I'm on my fourth iPhone 5S. When I press the home button it feels like it gets caught on something before going all the way down. I purchase the space grey for me and the gold for my girlfriend. And she has no issues with her phone. I can't believe. I just received my replacement phone 3 days ago and it's already doing it.

[Septembersrain]

No. You're buying/exchanging them from the same place. It's likely a bad batch. I'd bring that up to them, see if they've got a new batch in?


Sent from my electronic device using Tapatalk.

[larsonage]

Ok thanks. The first time I exchange it was at the apple store. The apple genius thought I was talking about the rattling of the home button. That one lasted 3 weeks. The last two I exchanged at verizon. Those lasted 3 days before it started acting up, I'm gonna see if the will let me exchange the color. Thanks for your help.

[robbrick]

You WILL NOT be able to exchange the color. Apple will not swap the color, they will only exchange it for the same EXACT device.

[taz323]

No difference, sounds like bad batch.

[larsonage]

Thanks guys for the info.

[Bruins_CCH_4]

I'm wondering, when you get a device replaced through warranty, is the new phone still in the box unopened? If that's the case, wouldn't it be possible to sell a new in the box 5s (and get more proceeds) and buy yourself a new device of a different colour ?


Sent from my iPhone using Tapatalk

[larsonage]

Usually when you get it replaced it's a refurbished phone.

[larsonage]

They let me swap out colors. I'm a proud owner of a white and silver iPhone. I asked them if I could do it because I was keep on getting the same issue with the space grey.

[anon(4698833)]

If by made differently you mean identically the same except color...then yes.

[saynt j]

Yes it's made differently.

IT'S MADE IN SPACE!!!!!!

[pr1nce]

There should be no difference. Good luck.

[Spencerdl]

I hope the white and silver 5s works out for you...Good luck with your new device