1. seinx's Avatar
    So when I'm holding my phone up to my ear, they can hear me just fine. If I secure my phone with my ear and neck (hands-free like), NO ONE can hear me. I am in no way covering the mic as I talk. Does anyone else have this problem??
    punkyh07 likes this.
    03-04-2014 08:45 AM
  2. Just_Me_D's Avatar
    No. Just use the phone by holding it to your ear with your hand or buy a bluetooth or wired hands-free headset for instances when you can't hold the phone to your ear with your hand...
    03-04-2014 09:18 AM
  3. iEd's Avatar
    Take note of the position of the phone when holding it with your neck. The mic could be out of position when using it like this.
    Using a Bluetooth headset is the best option I feel for hands free.
    Just_Me_D likes this.
    03-04-2014 09:37 AM
  4. kataran's Avatar
    Welcome to iMore 😃

    Follow advice above and you will be fine

    Also I'm curious to know do you have a case on your device as that will also make a difference

    Sent from my iPhone 5s Gold 64GB
    Just_Me_D likes this.
    03-04-2014 10:12 AM
  5. ChaosShadow's Avatar
    Willing to bet you're blocking the noise canceling mic located between the camera flash and camera lens. You can eliminate this by A) never holding the phone with your ear/shoulder or B) turn off the noise canceling in Settings > General > Accessibility > Hearing Aids. From there you can enable Hearing Aid Mode.

    Sent from my iPhone using iMore Forums app
    03-13-2014 06:54 PM
  6. Crude Berry's Avatar
    My 5s does it too. I kind of expected it, my 4 did the same thing. I'm not really one to hold a phone cradled between my head and shoulder anyway, if I have to do that I need to hang up and call back when I can have a proper conversation. My wife does this often, drives me nuts.

    Sent from my iPhone using iMore Forums
    03-14-2014 11:09 PM
  7. jburke82's Avatar
    I have never had this issue while holding the phone with my shoulder to my ear. I guess I don't do it often, but I don't think I have ever had an issue.

    Are you hitting mute...?
    03-15-2014 09:26 AM
  8. punkyh07's Avatar
    I have the same problem, I just got the iphone 5s and everytime i put my phone to my shoulder people cant hear me either, I dont want to have to use a bluetooth, i dont want to have to use earphones... they hurt my ears... I just want to be able to do two things as i talk,,, not to much to ask for... my iphone 4s did not do this... kinda disappointed in my 300.00 phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ERRRRRRRR
    04-03-2014 11:46 AM
  9. kch50428's Avatar
    You can use the 'speakerphone' mode, and put the thing on a table and cary on conversations... that's an option.
    04-03-2014 11:50 AM
  10. Spencerdl's Avatar
    Welcome to iMore....ENJOY.
    04-03-2014 01:14 PM

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