No sound getting phone calls

[Godsdragon]

My friend has a new iPhone and we have tried rebooting turning sound up and checking other settings, but her phone only vibrates...can you please help me troubleshoot?

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[SwitchBeach]

Is the Mute Switch on?

 

[iOS Gravity]

Is it on vibrate?

 

[naimmkassim]

Check the switch button above the vol button.


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[EmceeGeek]

Make sure the silent switch is not red


Sent from my [Gold] iPhone 5S

 

[wbkm85]

Settings / General / Reset / Reset All Settings

should do it