1. Infiniti7's Avatar
    walked into the apple store and told them about my ID sensor not working and with no questions they gave me a brand new phone. It obviously was not from the brand new box. I asked the guy if i was getting a brand new phone twice and said your not giving me a refurbished one right and he said no its brand new. its a 64GB space grey. What are the chances its brand new vs refurbished even if they say its new?
    11-13-2013 06:13 PM
  2. iEd's Avatar
    How does the touch ID work?
    11-13-2013 06:21 PM
  3. Infiniti7's Avatar
    its been working great so far with the new phone
    11-13-2013 06:22 PM
  4. iEd's Avatar
    I would think that with the 5s only being a month and change in release. The chances of getting a refurb might be less than if you say replaced it in 5 months after release. But I'm just guessing.
    This site gives a little info based on the serial number.

    Wat is dit serienummer?
    11-13-2013 07:09 PM
  5. SeanHRCC's Avatar
    This early in production, you stand a much better chance of getting a brand new device...but the refurbs are brand new for all intents and purposes.
    11-13-2013 07:32 PM
  6. Totalimmortal363's Avatar
    Never had a problem with any Apple refurb FWIW
    11-13-2013 07:33 PM
  7. warcraftWidow's Avatar
    Even brand new replace to don't come in a retail box. They come in a "white label" box with no branding and accessories.
    11-13-2013 07:37 PM
  8. jsntrenkler's Avatar
    Even brand new replace to don't come in a retail box. They come in a "white label" box with no branding and accessories.
    They have a pretty cool system at apple, I have had several replacements over the years. I have personally found the quality of the phones out of the white boxes to be perfect.
    11-13-2013 10:30 PM
  9. RollTideFanGrl's Avatar
    Many people are having problems with their ID sensors. Maybe I need to activate and use mine to see if it is working.
    11-14-2013 10:08 AM

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