1. Firefighter0213's Avatar
    Hello, i recently just broke up with my fiance. found out she wasn't as good as i thought she was, any who i took back the iphone 5s i got her. The only problem is that she wont give me her icloud email or password. i tried putting it in dfu mode, and recovery mode, her icloud information was still on there. i called apple support and they told me that there's nothing they can do without her icloud information, so im stuck with this iphone 5s. is there anything, anyone on here can help me with. Please HELP!
    11-11-2013 12:20 AM
  2. Sekelani Zwambila's Avatar
    Sorry to hear about your break up.
    You'll have to get her to give you her password and Apple ID in order for you to erase the phone or put in DFU mode.
    Ask her for the password and Apple ID. That's your only option
    Last edited by Sekelani Zwambila; 11-11-2013 at 06:58 AM.
    11-11-2013 12:22 AM
  3. Firefighter0213's Avatar
    She told me i might as well get use to my expensive paper weight, so i guess thats all i have now.
    11-11-2013 12:54 AM
  4. iEd's Avatar
    She told me i might as well get use to my expensive paper weight, so i guess thats all i have now.
    Sorry bro. Might as well give it back to her.


    #Naked Tuesday
    11-11-2013 01:29 AM
  5. Peligro911's Avatar
    She told me i might as well get use to my expensive paper weight, so i guess thats all i have now.
    You can threaten to sue her for the full retail price in small claims court and make her go in front of a judge and possibly pay court fees .. Maybe she will cave and just give it to you so you can erase the phone
    11-11-2013 02:42 AM
  6. Fausty82's Avatar
    You can threaten to sue her for the full retail price in small claims court and make her go in front of a judge and possibly pay court fees .. Maybe she will cave and just give it to you so you can erase the phone
    You could... but hell hath no fury like a woman scorned... sometimes anger and bitterness outweigh a few hundred dollars. Sorry for the OP's loss..
    wildmangk likes this.
    11-11-2013 09:42 AM
  7. tlo07's Avatar
    You are probably SOL since you "gave" your fianc the phone. Maybe you could offer her $100 for her to put her ID and password into the phone (I wouldn't just give my ID and password either). I know you paid for the phone in the first place but right now you have a brick. If you could reset the phone you could at least recoup some losses by selling it.

    Chalk it up to a lesson learned, albeit an expensive one. Still, divorces are much more expensive so just remember you probably dodged a bullet.

    Good luck!
    wildmangk likes this.
    11-11-2013 02:15 PM
  8. iEd's Avatar
    Instead getting money for the Password. Offer her money to reset as new right in front of you.
    11-11-2013 02:25 PM
  9. anon4757448's Avatar
    I'll have to agree with the other posters...you're probably out of luck with this one. If she was on your account, I would just cancel the line and give the phone back to her.

    Sounds like she's a little petty. It's cheaper to just give her the phone than paying for a divorce later.
    11-11-2013 02:33 PM
  10. BreakingKayfabe's Avatar
    Use the phone and start adding all kinds of stuff to her iCloud account. Delete her contacts and such if her contacts are synced. She wants to be silly, then just be silly back.
    11-11-2013 03:24 PM
  11. nokia4life's Avatar
    forget that offer her to put in the password or it gets sold with all her crap on it and some hacker will have access to her info that should soften her up.
    anon4757448 and nikkisharif like this.
    11-11-2013 06:02 PM
  12. anon4757448's Avatar
    forget that offer her to put in the password or it gets sold with all her crap on it and some hacker will have access to her info that should soften her up.
    😂😂😂😂😂
    11-11-2013 06:50 PM
  13. Peligro911's Avatar
    Open it disconnect the battery take to apple say it won't turn on and get a replacement .. Jk that's bad karma ..
    I would just let her keep it after I throw it and her window first lol
    11-11-2013 09:02 PM
  14. SeanHRCC's Avatar
    Chalk it up to a price paid to rid your life of this terrible creature...my friend went through a similar incident with a computer, and after he sat with his expensive lawyer for about an hour trying to figure out how to FORCE her to give the sign in information for the back up he had on a drive (after she destroyed the computer), he just had to sit back and realize there was no way of forcing her to do anything and he gave up. He keeps the drive in his desk to remind him of certain things, lol!
    11-11-2013 11:40 PM
  15. Sekelani Zwambila's Avatar
    I believe in karma brother, she'll get her turn. Accept the fact that she won't give you her password , move on! Life is greener on the other side!
    11-12-2013 04:57 PM
  16. Fausty82's Avatar
    You can safely delete your old iCloud backup without affecting the data on your new iPhone at all. While of course you’ll be without a backup at that point, as long as you’re on a Wi-Fi network you can very easily make a new iCloud backup as soon as you’ve deleted the old one. Simply go into your Settings app and choose Storage & Backup from your iCloud settings, scroll down, and tap the “Back Up Now” button.
    That’s not the issue here. The OP's issue is that the phone that his girlfriend had/returned is locked with the iCloud account ("activation lock") that prevents him from reusing/selling the phone. Without the ex's iCloud password, the phone cannot be wiped or reused... it is, effectively, a paperweight.
    anon4757448 likes this.
    11-13-2013 09:12 AM
  17. nikkisharif's Avatar
    Have you tried resetting the password? I had a similar issue with my ex. He refused to give me the password so I could restore the phone so I just reset the password.

    https://iforgot.apple.com/password/verify/appleid
    11-13-2013 10:41 PM
  18. SeanHRCC's Avatar
    This thread is dead.
    Then why did you revive it?
    01-15-2014 08:17 AM
  19. warcraftWidow's Avatar
    Then why did you revive it?
    There was some spam above it that was trying to revive it.
    01-15-2014 08:26 AM
  20. SeanHRCC's Avatar
    There was some spam above it that was trying to revive it.
    I didn't see it...sorry. I are is dumb.
    01-15-2014 10:02 AM
  21. TheRewardisCheese's Avatar
    You could... but hell hath no fury like a woman scorned...
    LOL, Amen brother. That is definitely true...
    01-16-2014 04:31 PM
  22. SAQIB ALI1's Avatar
    plllllzzzz help me
    02-08-2014 12:35 PM
  23. Just_Me_D's Avatar
    plllllzzzz help me
    What would you like help with?
    02-08-2014 12:37 PM
  24. i7guy's Avatar
    Have you tried resetting the password? I had a similar issue with my ex. He refused to give me the password so I could restore the phone so I just reset the password.

    https://iforgot.apple.com/password/verify/appleid
    This only works if you have access to an authorized device on the account. For example I have two factor authentication on all of my major email accounts. Even if I posted the relevant addresses online you couldn't reset the passwords without my phone that is fairly well locked down.


    Sent from my iPhone using iMore Forums mobile app
    02-08-2014 12:59 PM
  25. SeanHRCC's Avatar
    What would you like help with?
    From his avatar picture, it looks like he is quickly pixelating...looks painful.
    nikkisharif likes this.
    02-09-2014 01:53 PM
31 12

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