My Daughter and I have the Iphone 5s. We bought them a month apart from different locations (Best Buy and Verizon) . Neither of us can connect to the at our Gym. Both phones connect to our home Wifi fine. We are using Apple Time capsule/Airport Extreme for our home network router. Both phones see the network and ask for passwords then go into a eternal spin mode and never make a final connection. I have an Ipad mini running Ios7 that connects just fine. My 4s had no problems either.
This past weekend I went to several other public WiFi spots, coffee shops , grocery stores etc to see if the issue was a site specific one. I was unable to connect my 5s at these locations also
I spent a good bit of time on Apple Customer support Chat on Sunday and they concluded the Iphone 5s is the most advanced phone out there and the routers need to catch up to the technology and should be reset. Obviously I cannot got to each store.Wifi area and have them reset their routers. needless to say Apple was unaware of any connection issues and therefore had no solutions
Any help or advice would be appreciated.
This past weekend I went to several other public WiFi spots, coffee shops , grocery stores etc to see if the issue was a site specific one. I was unable to connect my 5s at these locations also
I spent a good bit of time on Apple Customer support Chat on Sunday and they concluded the Iphone 5s is the most advanced phone out there and the routers need to catch up to the technology and should be reset. Obviously I cannot got to each store.Wifi area and have them reset their routers. needless to say Apple was unaware of any connection issues and therefore had no solutions
Any help or advice would be appreciated.