1. MzDee's Avatar
    So my friend just bought me a silver iPhone 5S at a best buy and I wanted the gold. I see there is one at a different best buy in my area...would I be able to take this phone back and exchange it for the gold? Any help would be appreciated.


    Sent from my iPhone using Tapatalk
    11-02-2013 01:06 AM
  2. JaenelleMasen's Avatar
    Yes. You can still take it back!
    11-02-2013 01:08 AM
  3. bboykin87's Avatar
    Most likely you would be able to, best buy usually doesn't care if you buy at one location and return to another. Just be mindful if you used a card and used credit it might take a few days for your money to come back on your card.


    Sent from my iPhone using Tapatalk
    11-02-2013 01:09 AM
  4. MzDee's Avatar
    So even if the silver one came from a different best buy I can return it to the store that has the gold and exchange it for that one?


    Sent from my iPhone using Tapatalk
    11-02-2013 01:10 AM
  5. MzDee's Avatar
    I don't want to return it. I want to exchange it for a gold but the store that has the gold is a different store than the one the silver one was purchased at.


    Sent from my iPhone using Tapatalk
    11-02-2013 01:12 AM
  6. Peligro911's Avatar
    I don't want to return it. I want to exchange it for a gold but the store that has the gold is a different store than the one the silver one was purchased at.


    Sent from my iPhone using Tapatalk
    You should be fine I would call and ask
    MzDee likes this.
    11-02-2013 01:18 AM
  7. Dennisgarcia's Avatar
    I don't want to return it. I want to exchange it for a gold but the store that has the gold is a different store than the one the silver one was purchased at.


    Sent from my iPhone using Tapatalk
    As long as you bought it within the 14 day window for exchanges and returns you should be fine. I work for best buy.
    11-02-2013 01:29 AM
  8. MzDee's Avatar
    As long as you bought it within the 14 day window for exchanges and returns you should be fine. I work for best buy.
    Thank you. He just got it for me today. I haven't even opened it. Just want to go to the other best buy and exchange this one for the gold.


    Sent from my iPhone using Tapatalk
    11-02-2013 01:30 AM
  9. Peligro911's Avatar
    Thank you. He just got it for me today. I haven't even opened it. Just want to go to the other best buy and exchange this one for the gold.


    Sent from my iPhone using Tapatalk
    Non opened then your def good to go
    11-02-2013 01:31 AM
  10. Dennisgarcia's Avatar
    Thank you. He just got it for me today. I haven't even opened it. Just want to go to the other best buy and exchange this one for the gold.


    Sent from my iPhone using Tapatalk
    Yeah as long as you have the receipt.you will be fine. My best buy has been getting a **** load of 5S in stock even saw a few gold ones. We sell quick though so if you see one out I suggest you grab it quick because before you know it it's gone. I would suggest you ask if the other phone can be held for example if your on your way and you know it's there make them hold it for you. You don't want it sold by the time you get there. Good luck!
    MzDee likes this.
    11-02-2013 01:33 AM
  11. EmceeGeek's Avatar
    They should be able to do a reserve if it's no gold available. Best Buy is doing great by keeping them coming in though.
    11-02-2013 03:10 AM
  12. anon6040766's Avatar
    So my friend just bought me a silver iPhone 5S at a best buy and I wanted the gold. I see there is one at a different best buy in my area...would I be able to take this phone back and exchange it for the gold? Any help would be appreciated.


    Sent from my iPhone using Tapatalk
    YES! You have a certain number of days but may need to pay $35 restocking fee.


    Sent from my iPhone 5s on Verizon from Philly.
    11-02-2013 04:07 AM
  13. haxrnick's Avatar
    Where can I find these kinds of friends?
    Highrisedrifter likes this.
    11-02-2013 10:43 AM
  14. ankush77's Avatar
    that indeed was good
    11-02-2013 03:08 PM
  15. tuffy100's Avatar
    YES! You have a certain number of days but may need to pay $35 restocking fee.


    Sent from my iPhone 5s on Verizon from Philly.
    I don't believe Best Buy has a restocking fee anymore.
    11-02-2013 09:12 PM
  16. anon6040766's Avatar
    I don't believe Best Buy has a restocking fee anymore.
    I think you may be right, it might be there separate Best Buy Mobile stores. I know one them is $35 for phone and $70 for tablet


    Sent from my iPhone 5s on Verizon from Philly.
    11-02-2013 11:03 PM
  17. jsntrenkler's Avatar
    It could still be opened ... Best buy has a fantastic exchange policy.
    11-03-2013 11:04 AM
  18. oldmanjenkins's Avatar
    As long as it is within 15 days you should be "golden". Pun intended.
    11-03-2013 11:10 AM
  19. jsntrenkler's Avatar
    As long as it is within 15 days you should be "golden". Pun intended.
    :-) .. Unless you are a Elite Rewards Member
    Fausty82 likes this.
    11-03-2013 11:12 AM
  20. MzDee's Avatar
    Thanks everyone. Yesterday I went to best buy they didn't have a gold so I went to a couple other stores then went back to best buy and the lady told me they had 1 more. I exchanged the silver with no problem and am now happy with my 16GB gold!
    nikkisharif likes this.
    11-03-2013 12:17 PM

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