1. Rusty Mover's Avatar
    It isn`t rocket science - The seller has obviously bought a used iPhone on IOS 7 to sell on to the OP. The seller slipped up by not making sure it was deactivated from the original owners itunes account. As more people become aware of this, it will be like a ticking time bomb for all iphone owners.

    Maybe the seller didnt get their details. Maybe the seller did a Checkmend check which would have hown everything is legitimate (if in the UK).

    The problem is eBay not staying up to date with latest industry developments and a lack of vigilance on the sellers part.

    The OP needs to ring eBay and speak to them directly. Forget going through the website - speak to them!
    Last edited by Rusty Mover; 11-14-2013 at 06:55 PM. Reason: clarify
    11-14-2013 06:53 PM
  2. Fausty82's Avatar
    It isn`t rocket science - The seller has obviously bought a used iPhone on IOS 7 to sell on to the OP. The seller slipped up by not making sure it was deactivated from the original owners itunes account. As more people become aware of this, it will be like a ticking time bomb for all iphone owners.

    Maybe the seller didnt get their details. Maybe the seller did a Checkmend check which would have hown everything is legitimate (if in the UK).

    The problem is eBay not staying up to date with latest industry developments and a lack of vigilance on the sellers part.

    The OP needs to ring eBay and speak to them directly. Forget going through the website - speak to them!
    I can’t really argue much, except to say "caveat emptor". The old adage "if it seems too good to be true, it probably is" also applies. eBay needs to step up and revise it’s procedures, as does Paypal... but ultimately, the responsibility rests with the buyer. Know what you’re doing... know what you’re buying...
    anon4757448 likes this.
    11-14-2013 08:04 PM
  3. taz323's Avatar
    I can’t really argue much, except to say "caveat emptor". The old adage "if it seems too good to be true, it probably is" also applies. eBay needs to step up and revise it’s procedures, as does Paypal... but ultimately, the responsibility rests with the buyer. Know what you’re doing... know what you’re buying...
    Sad but true,
    11-14-2013 08:30 PM
  4. tigerinexile's Avatar
    If I didn't care about using Paypal/Ebay again, I'd do a chargeback on the credit card in a situation like this.

    It isn't the buyer's fault per se -- there's no way to know ahead of time.

    It sucks. On the other hand, being the person whose iDevice was stolen sucks, too. (Had an iPad stolen a couple of years ago.)

    This is why I tend not to buy these things via eBay. Need to see the device in person to verify it works.
    11-15-2013 11:49 AM
  5. jsntrenkler's Avatar
    There is more to the op story that we are not hearing i sell on eBay all the time even a power seller status and something doesn't sound right
    I agree, buyer usually wins by default on ebay .. One of the reasons I no longer sell phones on the site, I have had people dispute devices and win without any regard to my defense as a seller. Something odd with this particular circumstance.
    11-15-2013 11:53 AM
  6. cctpitts01's Avatar
    Which brings me to the previous question: Isn't there some bypass??
    Unfortunately there is no bypass on IOS 6 all you had to do was a device wipe but now in order to do the wipe you need the info that was associated with the device to initiate the wipe. I think EBay should make a policy that if anyone is going to sell an IOS device that has been updated to IOS 7 they need to make sure the device has been completely removed from the previous users account or they have to refund the purchase price plus s/h


    Sent from my iPhone using Tapatalk
    12-25-2013 02:49 PM
  7. Philbo007's Avatar
    Yep, have messaged eBay about getting up to speed with sellers selling bricks as iPhones, iPads and Touches.
    I mentioned some onus is on them as the agent in the transaction. Will they react? Your best guess on that.
    As stated here, some new owners are themselves unaware they were sold a "time bomb".
    I'm not happy with a seller for not explicitly stating a bought device is a brick although with the broken screen,
    they have a "get out of jail" card in that it was sold "As Is"
    But, it's not just me; there are more and more people getting stung every minute by this new feature.
    It's a good feature and my wife and I have it active on our iPhones, but it is weighed down by its "foreverness".
    I contacted Apple twice over this issue, requesting and explaining some changes to the Activation Lock that would
    put the onus back on the original owner to unlock legitimately sold/transferred devices but also at the least make
    them aware that:
    a) an attempt to restore the device was made on an unauthorized computer and that as the device is still locked,
    did they wish to release it?
    AND/OR
    b) the device will be released in (xxx time frame) for full restore unless reactivated by the owner.

    It's human nature to forget these inconsequential bits of everyday life; it's difficult enough now with the myriad of PIN
    numbers, usernames, passwords and the like. I do not need to look in a crystal ball to know that these stories of woe
    will only grow and grow in number and sure as little green apples it will be Apple that suffers quite publicly and could
    possibly end up in court over it when some hot shot buys a case of bricked devices that Apple refuse to release.
    Apple will suffer it's hard won good will but it certainly will not be the forgetful, blissfully unaware owner/locker!
    "Watch This Space" as they say.
    philbo007
    Last edited by Philbo007; 12-25-2013 at 09:35 PM. Reason: spelling and diction
    12-25-2013 09:25 PM
  8. iOS Gravity's Avatar
    Just write a review on the seller so other people can see that he is not reliable. Then he will start losing business.
    12-26-2013 12:02 AM
  9. stormaddiction's Avatar
    So I wonder if he could force it into restore mode and manually downgrade to iOS6?
    12-27-2013 03:42 AM
  10. i7guy's Avatar
    Imagine having a stolen iPhone released without owners consent due to loophole? That would be worse for apple than it is now. Not gonna happen.
    12-27-2013 08:00 AM
  11. acerace113's Avatar
    So I wonder if he could force it into restore mode and manually downgrade to iOS6?
    Nope, this was tested during the iOS 7 beta. iTunes will ask for the Apple ID to activate the device if you restore to iOS 6.


    Sent from my iPhone 5S or 5th gen iPod Touch using Tapatalk
    12-27-2013 09:05 AM
  12. NexusGirlX's Avatar
    So I wonder if he could force it into restore mode and manually downgrade to iOS6?
    Apple no longer signs iOS 6.1.3 or below so you couldn't restore to it anyways. Once you upgrade these days, you are stuck.
    12-28-2013 02:05 PM
  13. barrinha's Avatar
    Pay with Paypal but with your credit card, in these cases, if Paypal does not help you, call your credit card and they will refund your money! It happened with me when I Purchased a Phone that had been reported STOLEN, ebay/paypal sided with the criminal, I just had to call my visa and got my $400.00 Back!
    03-14-2014 05:34 PM
  14. SeanHRCC's Avatar
    Simple solution here...contact PayPal about the situation (be forewarned that eBay and PayPal are the same company for all intents and purposes). If they won't refund your money, contact your bank or CC company and they WILL refund your money. You can get your money back some way...don't let eBay push you around.
    03-15-2014 09:45 PM
  15. vix2012's Avatar
    I guess it's hard luck and unfortunately there are many other similar stories of innocent people affected by those who sell stolen items.
    10-17-2015 07:40 AM
40 12

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